Amazon Dev Center India
Technology
GroupManager,CXQO,JustWalkOutTechnology
“Group Manager, CXQO, Just Walk Out Technology at Amazon Dev Center India. Skills: People management, Site management, Process improvement. Lead and manage a team. Ensure delivery of staffing levels”
What You'll Achieve.
Ensure high quality; Ensure productivity; Achieve performance goals
Industry & Context.
Analytical tools; Dive deep into metrics
Work flexible schedules, Work shifts, Work areas, Work weekends, Work nights, Work holidays, Travel, Relocate
What They're Looking For.
Must Have
Bachelor's degree or 4+ years people management, Bachelor's degree or 5+ years operations and people management, 3+ years managing managers, Experience hiring and developing talent, Experience with analytical tools, Ability to dive deep into metrics and reporting, Work flexible schedules/shifts/areas, Can travel and relocate
Nice to Have
Master's degree or MBA, Experience working with stakeholders, Experience working with changing priorities and schedules, Knowledge of Six Sigma tools, Knowledge of Lean techniques, Experience delivering results for large, cross-functional initiatives, Experience influencing at all levels, Experience building strategic marketing plans, Experience executing at a tactical level
What You'll Do.
Lead and manage a team
Ensure delivery of staffing levels
Ensure high quality and productivity
Carry out supervisory responsibilities
Effective conflict resolution
Partner and build relationships
Participate in improvement projects
Lead India or World Wide improvement projects
Manage career growth and development
Drive focus on Core Values
Drive focus on Leadership Principles
Accountable for site results and performance
Drive process improvements
Maintain understanding of technical systems
Implement new processes
Develop new processes
Direct multiple work streams
Measure work processes
Evaluate work processes
Utilize internal systems
Develop performance goals
Achieve performance goals
Drive strategies and programs
Improve competitive position
Improve profitability
Drive creation of schedules
Drive quality initiatives
Drive process change initiatives
Participate in business leadership meetings
Provide guidance to leadership
Provide mentorship to leadership
Written communication
How You'll Work.
Team & Collaboration
Build productive working relationships; Interaction with international teams; Work with stakeholders
Communication Scope
Written communication; Verbal communication
Process & Methodology
Process improvement projects
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