Company
Chicago Opportunities
GroupFitnessInstructor+FrontDeskSupport(Contractor)
Neural analysis suggests this role is
optimal for Entry candidates.
“Group Fitness Instructor + Front Desk Support (Contractor). Skills: Group Fitness Instruction, Front Desk Support, Client Engagement. Plan and lead group fitness classes. Provide professional communication to members”
What You'll Achieve.
increase client engagement; enhance their experience; fostering a vibrant and connected community; drives long-term loyalty and satisfaction
Industry & Context.
What They're Looking For.
Must Have
1+ years experience in a fitness center environment teaching group fitness classes, valid Group Fitness certification from a nationally recognized organization, up-to-date CPR and AED certification, technologically savvy
Nice to Have
experience has touched the corporate fitness or wellness sector, Experience teaching speciality group formats such as yoga or pilates
What You'll Do.
Plan and lead group fitness classes
Provide professional communication to members
Ensure wonderful experience for clients
Prioritize client satisfaction
Engage with clients to understand needs
Implement innovative strategies
Support Operations Team with projects
How You'll Work.
Team & Collaboration
support the Operations Team with projects
Communication Scope
Provide timely and professional communication; Stellar Communicator; clearly communicating your points; communicating a lot about bookings; sending vendor communications; engaging with different levels of tenants
Full Job Description
## What You’re Responsible For Group Fitness Programming: Plan and lead group fitness classes throughout various locations in downtown Chicago. Provide timely and professional communication to members before and after sessions to ensure a hospitality-focused experience. Five-Star Hospitality Service: Ensure a wonderful experience for clients at the front desk and by anticipating their needs and bringing special touches to every session. For example: equipment is prepared ahead of time, towels are placed on mats, and the smallest details of the member experience are attended to. Client Satisfaction and Engagement: Prioritize client satisfaction by actively engaging with the client to understand their needs and preferences. Implement innovative strategies and programs to enhance their experience, fostering a vibrant and connected community that drives long-term loyalty and satisfaction. Team and Operational Support: You will support the Operations Team with projects to increase client engagement and member experience. ## Baseline Requirements You have 1+ years experience in a fitness center environment teaching group fitness classes in formats such as strength, bootcamp, HIIT, core, etc. Even better if your experience has touched the corporate fitness or wellness sector. Experience teaching speciality group formats such as yoga or pilates a plus. You have a valid Group Fitness certification from a nationally recognized organization. You have an up-to-date CPR and AED certification. You are technologically savvy and can assist members with class and training sign-ups through our native technology as needed. ## Key Competencies Customer-Centric: In previous roles, you have exceeded what customers expected of you, you have an innate hospitality mindset and are happiest when you are serving others. Hyper-Organized Ball Juggler: You stay extremely organized and are constantly reprioritizing your own work because it’s what makes you most effective. Everyone refers to you as
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