Four Seasons
Hospitality
Group&ConferenceServicesManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Group & Conference Services Manager at Four Seasons. Skills: Group services management, Conference services management, Client relationship management, Revenue generation. Manage Conference & Groups Services team. Oversee daily job requirements”
What You'll Achieve.
Achieve departmental financial objectives; Ensure client satisfaction
Industry & Context.
Resolve challenges; Resolve operational issues
Work authorization for Jordan
What They're Looking For.
Must Have
2-5 years hotel conference services, 2-5 years hotel operations
Nice to Have
Bachelor's Degree, Professional certification
What You'll Do.
Manage Conference & Groups Services team
Oversee daily job requirements
Achieve financial objectives
Prepare financial reports
Monitor target achievement
Participate in budget preparation
Negotiate with clients
Maximize revenue potential
Fulfill contractual obligations
Build relationships with clients
Coordinate with Sales and Catering
Ensure optimal function space utilization
Finalize booking requirements
Ensure effective communication
Ensure accuracy of banquet checks
Conduct billing reviews
Overlook event execution
Review function space
Ensure client satisfaction
Plan operational meetings
Attend operational meetings
Participate in operational meetings
Attend client meetings
Participate in client meetings
Maintain knowledge of hotel facilities
Make timely decisions
Balance client expectations
Balance hotel objectives
Resolve operational issues
Keep Director informed
Comply with Four Seasons standards
Work harmoniously with colleagues
How You'll Work.
Team & Collaboration
Sales and Catering team; Hotel departments; Planning committees
Communication Scope
Written communication; Verbal communication
Full Job Description
**About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Award-winning hospitality and modern design surrounded by ancient wonders. Set atop the tallest of Amman’s seven hills, within the leafy streets of the prestigious Abdoun residential area, our newly renovated hotel is a beacon of elegance in the centre of the city – and the first and only hotel in Jordan to receive the prestigious Forbes Five-Star rating. We invite you stay with us as you explore the historic sites of Petra and Wadi Rum or the storied waters of the Dead Sea, all within easy reach. **About the role** Our Group & Conference Services Manager is a creative and service-oriented professional responsible for coordinating and executing all requirements for conference and group events booked by the Sales and Catering Departments. This role ensures the successful planning and delivery of events by enforcing the terms of sales agreements, guiding meeting planners through the planning process, and communicating client needs and expectations with all hotel departments. The Group & Conference Services
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