Monks
GroupAccountDirector
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“Group Account Director at Monks. Skills: Client relationship management, Revenue growth, Strategic agenda setting, AI-powered efficiencies. Act as executive lead. Oversee global account”
What You'll Achieve.
Drive innovation; Drive margin growth; Drive long-term value; Ensure world-class delivery; Penetrate new business units; Expand footprint; Scale efficiencies; Deliver against client objectives; Deliver profitably; Deliver within scope; Realize benefits; Realize value; Generate pipeline; Reinforce ROI; Reinforce roadmap initiatives; Improve partnership quality
Industry & Context.
Data analysis; Actionable insights
What They're Looking For.
Must Have
7+ years client services experience, 7+ years project management experience, 7+ years production roles experience, Lead digital marketing briefs, Understand social as a channel, Experience with social strategy, Experience with creators, Understand marketing goals, Understand business objectives, Translate requirements into briefs, Relationships with third party vendors, Experience with production partners, Experience with creators, Deep understanding of digital marketing ecosystem, Abreast of AI disruption, Abreast of emerging technologies, Abreast of innovation, Proven track record managing client relationships, Proven track record driving revenue growth, Proven track record maintaining customer satisfaction, Commercial proficiency, Own project budgets, Ensure projects delivered profitably, Ensure projects delivered within scope, Experience pricing SOWs, Experience scoping SOWs, Forecast agency resource needs, Manage internal studio capacity, Excellent communication skills, Proficiency in writing business cases, Ability to present effectively, Craft compelling proposals
Nice to Have
Executive Producer experience, External focus experience, Account Director experience, Senior Account Director experience, Hands-on delivery support experience, Production processes experience, Production workflows experience, Grasp of emerging digital space, Knowledge of Monks competitive set, Knowledge of Monks offerings, Data capabilities, Technology capabilities, Content capabilities, Digital media capabilities, Lead cross-functional teams, Develop processes for revenue increase, Develop workflows for value realization, Ambition to perform unprecedented tasks, Obtain new skills, Comfortable with uncertainty, Adapt to rapidly changing environment, Data analysis capabilities, Unearth actionable insights
What You'll Do.
Act as executive lead
Oversee global account
Advise senior client stakeholders
Drive long-term value
Lead cross-functional team
Ensure world-class delivery
Set strategic growth agenda
Execute strategic growth agenda
Penetrate new business units
Expand footprint across business units
Expand footprint across capabilities
Expand footprint across deliverables
Partner with executive leadership
Shape future delivery
Maintain agency relationships
Identify new opportunities
Understand Monks capabilities
Orchestrate compelling solutions
Manage senior stakeholders
Provide strategic guidance
Deliver against client objectives
Build trust with POCs
Build credibility with POCs
Build rapport with POCs
Understand client business challenges
Articulate strategies for needs
Consult on creative ideas
Consult on creative executions
Inspire larger creative strategies
Align strategies with client growth
Align strategies with Monks growth
Drive adoption of AI tools
Drive adoption of AI platforms
Gain client business knowledge
Maintain client business knowledge
Gain client industry knowledge
Maintain client industry knowledge
Gain client competition knowledge
Maintain client competition knowledge
Develop robust communications plans
Develop engagement strategies
Strengthen key relationships
Expand stakeholder coverage
Own future-state vision
Own strategic narrative
Define business outcomes
Approve business outcomes
Deliver business outcomes
Articulate value realization
Drive discovery for new business
Manage end-to-end sales cycle
Orchestrate cross-capability operating model
Reinforce future roadmap initiatives
Drive collaboration across capabilities
Facilitate top-to-tops
Facilitate strategy sessions
Facilitate 360-degree feedback
Facilitate pulse checks
How You'll Work.
Team & Collaboration
Cross-functional team; Executive leadership partnership; Senior client stakeholders; Cross-functional teams; Partnership-led workstreams
Communication Scope
Written communication; Verbal communication; Stakeholder communication; Business cases; Proposals
Process & Methodology
Project management, Roadmap initiatives, Milestones
Full Job Description
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). The Opportunity As a Group Account Director, you will act as the executive lead for some of our most strategically important client relationships. This role sits at the intersection of enterprise client partnership, commercial growth, operational leadership, and creative production excellence. You’ll oversee a global high-performing account with a regional creative production ecosystem, acting as a trusted advisor to senior client stakeholders in AUNZ, while driving innovation, margin growth, and long-term value. You’ll lead a cross-functional team that includes creative, production and operational talent, and ensure every facet of the relationship, from day-to-day delivery to long-term transformation, is world-class. You will be expected to set and execute a strategic growth agenda, penetrate new business units, and expand our footprint across business units, capabilities, and deliverables. Internally, you'll serve as a senior operator, designing and evolving workflows, scaling AI-powered efficiencies, and partnering with executive leadership to shape the future of how we deliver. The Role As a Group Account Director, you’ll maintain agency relationships in a fast-paced, evolving environment. Nimbleness and collaboration is the name of the game. This is a role for a strategic and growth-minded professional with the industry know-how and rapport to simply get things done. If you’re an experienced go-getter who just gets clients and seeks out new opportunities to create impactful wor
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