Farm Boy Inc.
Supermarkets
GrocerySupervisor
“Grocery Supervisor at Farm Boy Inc.. Skills: Customer service, Supervision, Team leadership. Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.. Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.”
What You'll Achieve.
Help ensure your department is always ready to serve our customers with confidence and care; Making the exceptional everyday; Building relationships with our customers and with each other; Finding a place where their potential meets opportunity; Help lead the delivery of the welcoming shopping experience Farm Boy is known for
Industry & Context.
Extended periods of standing, Heavy lifting, Work that may be performed in cooler, freezer, and outdoor conditions
What They're Looking For.
Must Have
Partial completion of a post-secondary program plus a minimum of 1 year of progressively responsible experience in a similar role (or an equivalent combination of education and experience), The ability to work independently while taking pride in high-quality results, attention to detail, and cleanliness standards, Excellent organizational and interpersonal skills with a interest in team engagement, coaching, and training, A collaborative leadership style supported by clear and effective communication skills, Thrive in a fast-paced, hands-on setting that involves multiple deadlines, extended periods of standing, heavy lifting, and work that may be performed in cooler, freezer, and outdoor conditions, Flexibility to work a dynamic schedule including evenings, weekends, and holidays
Nice to Have
French language skills
What You'll Do.
and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.
Provide floor supervision and team support by delegating tasks
coordinating meal breaks
receiving and storing orders
and ensuring daily readiness for business.
and rotate display counters and shelves to maintain high product quality
and presentation standards.
Foster a culture of trust and inclusion by providing hands-on training and coaching focused on floor operations
and service excellence.
Promote company policies and clearly communicate department updates and business objectives as shared by the store leadership team.
Support the team with additional duties on a periodic basis.
How You'll Work.
Team & Collaboration
Building relationships with our customers and with each other; Team engagement; Team support; Collaborative leadership style; Support the team with additional duties on a periodic basis
Communication Scope
Clear and effective communication skills
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