GraduateTalent-O&T

# **WHO WE ARE:** As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. # Graduate Talent - Support Why Join As a Graduate Talent in Support, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences. You'll have the opportunity to develop your skills, build your knowledge, and make a real impact on our customers' lives. If you're looking for a challenging and rewarding role that will help you grow both personally and professionally, this could be the perfect fit for you. How you succeed To succeed in this role, you'll need to be a team player who is passionate about delivering outstanding customer service. You'll need to be proactive, flexible, and able to think on your feet. You'll also need to be able to work effectively in a fast-paced environment, prioritizing tasks and managing your time to meet deadlines. What you do Your day-to-day tasks will include: \- Responding to customer inquiries via phone, email, and chat \- Resolving customer complaints and issues in a timely and professional manner \- Providing product and service information to cus