Lendable

Fintech

Graduate-OperationsTransformationAssociate

£40–40k London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Graduate - Operations Transformation Associate at Lendable. Skills: Process improvement, Data analysis, Operational efficiency. Improve customer experience. Optimise processes”

What You'll Achieve.

Drive material impact; Prepare for Operational Leadership

Industry & Context.

Fintech
Problems you'll solve

Analytical thinking; Creative problem solving; Problem-solving; Data-driven decision making

What They're Looking For.

Must Have

STEM degree, Analytical thinking, Creative problem solving, Quantitative skills, Interpersonal skills, Adaptability, Initiative, Comfortable with technology, Comfortable with data analysis, Curious about fintech, Curious about AI, Curious about automation, Startup mindset, Natural curiosity

Nice to Have

Experience in internships, Experience in extracurricular activities

What You'll Do.

Improve customer experience

Contribute to operational efficiency

Take on significant responsibility

Gain exposure to multiple functions

Address operational challenges

Deliver actionable solutions

Understand customer needs

Design customer-focused processes

Deliver customer outcomes

Collaborate with operations teams

Deliver customer-focused projects

How You'll Work.

Team & Collaboration

Cross-functional Operations teams

Communication Scope

Influencing skills

Full Job Description

ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: - One of the UK’s newest unicorns with a team of just over 700 people - Among the fastest-growing tech companies in the UK - Profitable since 2017 - Backed by top investors including Balderton Capital and Goldman Sachs - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. JOIN US IF YOU WANT TO 1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting ABOUT THE ROLE We’re looking for a super-smart and ambitious graduate who is not only highly numerate and analytical, but also enthusiastic about building strong relationships and driving meaningful change. Join us to apply your analytical expertise and people skills to help shape the future of our operations and prepare for a path towards Operational Leadership. WHAT YOU'LL BE DOING This two-year, full-time programme offers hands-on experience across our core customer-facing Operations teams. It’s an exciting opportunity to immerse yourself in the workings of a fast

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