Street Group
PropTech
GraduateOnboardingSpecialist
“Graduate Onboarding Specialist at Street Group. Skills: customer-facing experience, communication, organisation, process-orientation, curiosity about software and tech, self-starter, high-energy, enthusiasm. Managing a pipeline of new customer onboards from sign-up through to full setup and handover to our Customer Success team. Running onboarding calls via Google Meet, guiding clients through product setup, training and answering queries, ensuring they’re fully supported”
What You'll Achieve.
improve the industry for everybody by elevating UK Estate Agencies through world-class technology; guiding new clients through their onboarding journey; gets customers set up, excited, and confident with our products; ensuring they’re fully supported; Getting clients confident and excited about using Spectre’s suite of products; improve the property industry for everyone
Industry & Context.
Candidates must be eligible to live and work in the UK, able to perform the work specified
What They're Looking For.
Must Have
proven customer-facing experience, clear, confident communicator, both written and verbal, organised and process-oriented, genuine curiosity about software and the tech space, self-starter with ambition and drive, high-energy and enthusiastic
Nice to Have
ability to translate complexity into clear, simple language for clients
What You'll Do.
Managing a pipeline of new customer onboards from sign-up through to full setup and handover to our Customer Success team
Running onboarding calls via Google Meet
guiding clients through product setup
training and answering queries
ensuring they’re fully supported
Getting clients confident and excited about using Spectre’s suite of products
Working collaboratively with the wider team to evolve and improve the onboarding process
How You'll Work.
Team & Collaboration
Working collaboratively with the wider team to evolve and improve the onboarding process
Communication Scope
clear, confident communicator, both written and verbal; translate that complexity into clear, simple language for clients
Process & Methodology
Managing a pipeline of onboards simultaneously
Applying for this Graduate Onboarding Specialist role?
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