Amazon UK Services Ltd.
Technology
GraduateDevopsEngineer,AWS
Neural analysis suggests this role is
optimal for Entry candidates.
“Graduate Devops Engineer, AWS at Amazon UK Services Ltd.. Skills: DevOps, AWS, Linux administration. Solve potential problems and inefficiencies. Communicate clearly”
Industry & Context.
Troubleshoot; Diagnose problems; Root cause analysis
UK national, Obtain and maintain UK Government Security Clearance, 24/7 on-call rotation
What They're Looking For.
Must Have
Bachelor's degree in Computer Science or technical degree or related experience, Knowledge of networking fundamentals, Experience working in a 24/7 production environment, Experience in Linux systems administration and/or development, Experience working in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell
Nice to Have
Knowledge of configuration management systems, Experience in site reliability engineering, Experience in systems engineering, Experience in systems administration, Experience in DevOps, Experience in security administration, Experience in network administration, Experience in network capture, Experience in systems troubleshooting, Experience building scripts, tooling, and automation for large-scale computing environments
What You'll Do.
Solve potential problems and inefficiencies
Collaborate with others
Deliver results with minimal supervision
Participate in 24/7 on-call rotation
Troubleshoot high severity issues
Investigate metrics for improvements
Troubleshoot and diagnose problems
Create Standard Operating Procedures
Maintain Standard Operating Procedures
Discuss new approaches to automate operational issues
Develop creative solutions
Understand root cause of customer issue
Investigate metric trends
Consult with senior engineers
Implement Operational Excellence best practices
Automate manual processes
Utilise Linux skills to troubleshoot
Utilise Linux skills to innovate fixes
Utilise Linux skills to innovate workarounds
Keep software up-to-date
Provide data and metrics for capacity management
Provide data and metrics for efficiency management
Draw on networking knowledge to identify issues
Draw on networking knowledge to troubleshoot connectivity issues
Understand customer pain points
Find resolutions quickly and completely
How You'll Work.
Team & Collaboration
Collaborate with others
Communication Scope
Communicate clearly
Full Job Description
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Key job responsibilities - Work proactively to solve potential problems and inefficiencies. Communicate clearly and collaborate with others to deliver results with minimal supervision. - Participating in 24/7 on-call rotation to troubleshoot high severity issues. - Analysing dashboards and investigating metrics with the vision for improvements. - Troubleshooting and diagnosing problems and working on solutions. - Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation. - Discuss radical new approaches to automate operational issues, assess risks and develop creative solutions. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels A day in the life WHAT DOES A SYSTEMS ENGINEER DO AT AMAZON? Amazon has a collaborative, purposeful and enthusiastic environment where we “Work Hard, Have Fun, Make History.” On a typical day engineers might dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way and consult with senior engineers at Amazon. We own our services and believe in making out-of-hours support as painless as possible. To achieve this, we implement Operational Excellence best practices and strive to automate manual processes. Our Systems Engi
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