Grab
E-Commerce
GrabMartCommercialManager
Neural analysis suggests this role is
optimal for mid candidates.
“GrabMart Commercial Manager at Grab. Skills: Account Management, Category Growth, Commercial Leadership. Lead account management team. Coach account management team”
What You'll Achieve.
Grow GMV; Increase category assortment; Improve merchant performance; Deliver superior consumer experience; Diversify revenue mix; Increase order frequency; Increase basket size; Strengthen competitive differentiation; Hit targets
Industry & Context.
Data analysis
What They're Looking For.
Must Have
8+ years in e-commerce, Experience managing teams, Experience leading projects, Commercial acumen, Data-driven decision making, Excellent written communication, Excellent verbal communication, Presentation skills
Nice to Have
MBA or equivalent
What You'll Do.
Lead account management team
Coach account management team
Ensure merchant operations
Ensure merchant onboarding
Ensure catalogue health
Ensure pricing competitiveness
Ensure promotions execution
Define category growth strategies
Execute category strategies
Manage promotional calendars
Manage pricing strategies
Run cross-functional projects
Build merchant relationships
Maintain merchant partnerships
Monitor category OKRs
Monitor merchant OKRs
Iterate commercial levers
Drive stakeholder alignment
Present business cases
Present performance reviews
Identify business opportunities
Identify pricing levers
Identify promotional tactics
How You'll Work.
Team & Collaboration
Cross-functional projects; Internal teams; External merchant partners; Product; Legal; Marketing; Operations; Analytics
Communication Scope
Presentation skills
Process & Methodology
Project management, Programme ownership
Full Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to Know the Team The Vietnam Operations team oversees, shapes and grows the business in Grab Vietnam. We develop and execute business strategies to achieve our vision in providing everyday services that matter most to consumers in Vietnam. GrabMart is a fast-growing vertical within Grab. GrabMart focused on delivering everyday essentials to our customers via our app. As part of the Commercial team, you will play a key role in shaping the strategy, building partnerships, and driving execution to grow Grab's presence and impact across Southeast Asia. Get to Know the Role * What you will own: You will lead the Account Management & Category Growth function for GrabMart. You will guide daily merchant excellence and scaling strategic new categories, such as Health & Beauty, Fashion, Home Living, and Pets. You will combine hands-on commercial leadership with programme and project ownership to grow GMV, increase category assortment and merchant performance, and deliver a superior consumer experience on the platform. * Why this matters: Building and scaling new categories will diversify GrabMart's revenue mix, increase order frequency and basket size, and strengthen competitive differentiation. Your work will translate strategy into operational execution across internal teams and external merchant partners. * You will report to Head, Grabmart & Omnicommerce and work onsite at Grab office, Mapletree Business Centre. The Critical Tasks You Will Perform * Lead and coach the Account Management team to ensure best-i
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