Miratech

Information Technology And Services

GoogleDialogFlowEngineer(Python)

Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Google DialogFlow Engineer (Python) at Miratech. Skills: Dialogflow CX, Google Cloud Platform, Python, LLM. Design chatbots. Develop chatbots”

What You'll Achieve.

Meet project requirements; Meet user expectations; Optimize functionality; Optimize performance; Facilitate smooth data exchange; Facilitate interactions; Continuous improvement

Industry & Context.

Information Technology And Services
Problems you'll solve

Troubleshooting; Analytical skills

What They're Looking For.

Must Have

4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework, Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI, Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities, Solid understanding of Google as a Software-as-a-Service platform, Proven troubleshooting and analytical skills in complex, distributed environments, Familiarity with SQL and experience working with relational databases, Experience integrating web services into applications, Proficient in Agile and Scrum development methodologies, Bachelor’s degree in a technology-related field or equivalent experience

Nice to Have

Experience with programming languages such as JavaScript, Python, or Node. js, Familiarity with automated testing practices

What You'll Do.

Develop custom components

Optimize chatbot ecosystem

Leverage NLP techniques

Integrate chatbot systems

Investigate technical issues

Resolve technical issues

How You'll Work.

Team & Collaboration

Collaborate closely with developers; Collaborate with designers; Collaborate with stakeholders

Process & Methodology

Agile, Scrum

Full Job Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Join the Bot Development team to work on the implementation of a new bot solution across various cloud platforms. Your main responsibility will be to develop a bot using Google Cloud Platform technologies, focusing on integrating the LLM (playbook) feature in Dialogflow CX, in addition to standard Dialogflow CX functionalities. Responsibilities: * Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, and Dialogflow CX. * Craft clean, efficient, and maintainable code adhering to industry best practices and standards. * Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. * Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. * Leverage natural language processing (NLP), LLM, and machine learning (ML) techniques, including TTS, STT, and SSML, to enable our chatbots to comprehend and respond intelligently to user inputs. * Integrate chatbot systems seamlessly with backend systems, databases, and APIs to f

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