Miratech

Information Technology And Services

GoogleDialogFlowEngineer(Python)

Gurgaon, India FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Google DialogFlow Engineer (Python) at Miratech. Skills: Google DialogFlow, Python, Dialogflow CX, LLM, Conversational AI. Design, develop, and enhance intelligent chatbots and voice bots using Google Cloud Platform technologies, with a focus on Dialogflow CX and its LLM-powered Playbooks capabilities. Contribute to delivering scalable, high-performance conversational experiences through advanced AI capabilities, backend integrations, and modern cloud-native architectures”

Industry & Context.

Information Technology And Services
Problems you'll solve

Proven troubleshooting and analytical skills in complex, distributed environments; Investigate and resolve complex technical issues by analysing logs and debugging code

What They're Looking For.

Must Have

4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework, hands-on experience with Python for backend development, API integrations, and chatbot orchestration, Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI, Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities, Solid understanding of Google as a Software-as-a-Service platform, Proven troubleshooting and analytical skills in complex, distributed environments, Familiarity with SQL and experience working with relational databases, Experience integrating web services into applications, Bachelor’s degree in a technology-related field or equivalent experience

Nice to Have

Familiarity with automated testing practices

What You'll Do.

and enhance intelligent chatbots and voice bots using Google Cloud Platform technologies

with a focus on Dialogflow CX and its LLM-powered Playbooks capabilities

Contribute to delivering scalable

high-performance conversational experiences through advanced AI capabilities

and modern cloud-native architectures

and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework

and maintainable code adhering to industry best practices and standards

Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem

Leverage natural language processing (NLP)

LLM and machine learning (ML) techniques

to enable our chatbots to comprehend and respond intelligently to user inputs

Integrate chatbot systems seamlessly with backend systems

and APIs to facilitate smooth data exchange and interactions

Investigate and resolve complex technical issues by analysing logs and debugging code for continuous improvement

Stay ahead of the curve by keeping up-to-date with the latest trends and advancements in chatbot development

How You'll Work.

Team & Collaboration

Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations; be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events

Communication Scope

open communication

Full Job Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Miratech is looking for a Google DialogFlow Engineer (Python) to join the Bot Development team and help build next-generation conversational AI solutions across cloud platforms. In this role, you will design, develop, and enhance intelligent chatbots and voice bots using Google Cloud Platform technologies, with a strong focus on Dialogflow CX and its LLM-powered Playbooks capabilities. You will contribute to delivering scalable, high-performance conversational experiences through advanced AI capabilities, backend integrations, and modern cloud-native architectures. Responsibilities: * Design, develop, and deploy chatbots and voice bots utilizing leading Conversational AI platforms such as Microsoft Bot Framework, Google CCAI, Dialogflow CX * Craft clean, efficient, and maintainable code adhering to industry best practices and standards. * Develop custom components and tools to optimize the functionality and performance of our chatbot ecosystem. * Collaborate closely with developers, designers, and other stakeholders to meet project requirements and user expectations. * Leverage natural language processing (NLP),

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