GlobaltoolsandAIOrchestrationLead

_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Sales Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Global Tools & AI Orchestration Role Description Salesforce Professional Services is building a centralized CoE to standardize how deals are scoped, estimated, and delivered globally. This role is responsible for building the tools and AI agents that make this possible. You will design, build, and scale a set of internal tools (AI agents + workflows) that help field team: Scope faster Estimate more accurately Reduce risk Follow global standards automatically You are not just defining ideas—you are building working systems that the field uses daily. What You Will Do (Core Responsibilities) 1\. Build and Own the Agent Ecosystem Design and build a set of AI agents (scoping, estimation, risk, etc.) Ensure they work together as a single system Continuously improve based on real deal and delivery data 2\. Design End-to-End Workflows Define how agents interact across the lifecycle: Intake → Scope → Estimate → Review → Approve Ensure smooth hand-offs between agents and humans Reduce manual steps and rework 3\. Turn Business Logic into Automation Convert scoping rules, estimation models, and governance policies into working tools Ensure outputs are: Consistent Accurate Ea