Amazon.com Services LLC
Facilities, Maintenance, Real Estate, Design, finance
GlobalSignage&WayfindingGuidelinesSr.DesignProgramManager,WorkplaceDesign
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“Global Signage & Wayfinding Guidelines Sr. Design Program Manager, Workplace Design at Amazon.com Services LLC. Skills: Design Program Management, Global Standards. Act as Guidelines Subject Matter Expert. Evaluate change requests”
What You'll Achieve.
Deliver best-in-class documentation; Support consistent design and delivery; Align design practices with high standards; Integrate constraints and requirements; Develop efficient documentation; Develop scalable documentation; Develop globally-relevant documentation; Develop accessible documentation; Develop customer-friendly documentation; Develop secure documentation; Evaluate and prioritize projects; Accelerate organization's ability to adapt; Deliver spaces aligned with standards
Industry & Context.
Problem solving; Issue resolution; Risk assessment
What They're Looking For.
Must Have
5+ years of design program management experience, Experience as an Architect, Experience as an Engineer, Experience as a Construction Manager, Experience as a Development Manager, Experience as Owner's project management representative, Experience in Commercial Development and Construction related disciplines, Available online portfolio, Experience understanding needs of business and end customers, Experience translating needs into right solutions
Nice to Have
Experience working and contributing to project playbooks, Experience building schedules, Experience managing issues/risks, Experience establishing communication plans, Experience stakeholder management, Knowledge of project management tools and methodologies, Bachelor's degree in graphic design, Bachelor's degree in industrial design, Bachelor's degree in digital communications design, Bachelor's degree in visual arts, Bachelor's degree in mass communications, Bachelor's degree in art, PMP certificate
What You'll Do.
Act as Guidelines Subject Matter Expert
Evaluate change requests
Participate in development of change justifications
Develop tools and procedures
Drive adoption of tools and procedures
Maintain tools and procedures
Develop standard specifications
Develop guideline documents
Work with vendors to develop specifications
Work with vendors to develop guideline documents
Collaborate with peers across regions
Elevate regional differences to global perspective
Own roadmap for developing guidelines
Own roadmap for publishing guidelines
Own roadmap for developing standards
Own roadmap for publishing standards
Translate design intent into guidelines
Review design documents
Create visual instructions
Create written instructions
Balance multiple conversations
Balance stakeholder feedback
Balance design options
Influence across organizational levels
How You'll Work.
Team & Collaboration
Cross-functional partners; Global and regional teammates; Peers across regions; Cross-functional stakeholders
Communication Scope
Written instructions; Visual instructions
Process & Methodology
Program management, Roadmap planning, Issue management, Risk management, Communication plans, Stakeholder management, Agile, Waterfall
Full Job Description
The Workplace Design Guidelines and Standards team is looking for an experienced Senior Design Program Manager with strong cross-functional leadership skills to own the creation, implementation, and ongoing refinement of Amazon’s Global Signage and Wayfinding Guidelines. The Workplace Guidelines and Standards team’s mission is to deliver best-in-class, fully-integrated, accessible, and easily navigable documentation supporting the consistent design and delivery of corporate workplaces. This team ensures design practices align with Amazon’s high standards for corporate space, focusing on both innovative solutions and practical application across various design disciplines. As a Sr Design PM, you will have direct responsibility for coordinating with a wide variety of cross-functional partners to develop guidelines to support new design solutions. You will act as a Subject Matter Expert, consulting with Concept Designers and Design & Construction delivery teams. You will integrate constraints and requirements from cross-functional stakeholders into efficient, scalable globally-relevant documentation that is accessible, customer-friendly, and secure. With your global and regional teammates, you will evaluate and prioritize projects in response to customer needs and technical team inputs. You bring most or all of the following to the role: - Intermediate to advanced experience with Adobe Creative Suite, Box, Microsoft Office, and Smartsheet. - Working knowledge of building codes and accessibility standards. - Strong behaviors in critical thinking, problem solving, issue resolution, risk assessment, and high attention-to-detail. - Experience in managing and updating design standards and guidelines on a global scale. - Experience in digital asset management. - Experience working in a matrixed organization. Key job responsibilities - Act as a Guidelines Subject Matter Expert (SME), evaluating change requests and participating in the development of change justifications. - D
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