Smiths Detection

Mechanical Or Industrial Engineering

GlobalServiceProgrammesandContractsManager

Hemel Hempstead, United Kingdom FULL TIME
The Brief

“Global Service Programmes and Contracts Manager at Smiths Detection. Skills: Global Service Programmes and Contracts Management, UK MoD Single Source Regulations, Defence service contracts, Commercial and financial acumen, Contract negotiation, Risk mitigation, Programme and project management, Stakeholder management. Leading the end-to-end management of major service contracts, ensuring delivery on time, within budget, and to agreed margins. Acting as the primary customer interface, building re”

What You'll Achieve.

Ensuring commercial success, operational excellence, and customer satisfaction across a portfolio of defence maintenance programmes; Delivery on time, within budget, and to agreed margins; Establishing and tracking KPIs across delivery, financial performance, and customer satisfaction; Drive efficiency, reduce costs, and enhance contract performance

Industry & Context.

Mechanical Or Industrial Engineering
Problems you'll solve

Identifying and mitigating risks; Managing contract changes, renewals, and renegotiations; Leading improvements to drive efficiency, reduce costs, and enhance contract performance

Eligibility Requirements

UK security clearance required, Cannot consider applicants from outside of the UK or those with dual citizenship

What They're Looking For.

Must Have

Proven experience managing high value defence service contracts, ideally within MRO environments, Commercial and financial acumen with a track record of improving contract performance, Hands-on experience with UK MoD Single Source Regulations (SSRO) and defence contracting practices, Experience working directly with UK MoD customers and their governance processes, Skilled in contract negotiation, change management, and risk mitigation, Programme and project management capability, Ability to operate effectively in a complex, global stakeholder environment, Excellent communication, influencing, and relationship-building skills, Demonstrable experience working with UK MoD Single Source Regulations (SSRO), Commercial management of contracts with UK MoD, their processes and accounting practices, Contract delivery, service delivery, programme management, Management and optimisation of significant £m contracts for service, delivery of contract improvements, Maintenance, repair and overhaul business in a Defence market setting, Drafting business proposals and contract amendments, costing

Nice to Have

Programme Management Qualification desirable

What You'll Do.

Leading the end-to-end management of major service contracts

ensuring delivery on time

and to agreed margins

Acting as the primary customer interface

building relationships with UK MoD stakeholders

Driving commercial performance

and margin improvement

Developing and managing programme schedules across maintenance

and engineering changes

Establishing and tracking KPIs across delivery

financial performance

and customer satisfaction

Ensuring full compliance with UK MoD Single Source Regulations

including audit readiness and cost justification

Identifying and mitigating risks

managing contract changes

Leading improvements to drive efficiency

and enhance contract performance

Coordinating cross-functional teams and subcontractors to deliver against contractual requirements

Supporting growth through identification and development of new business opportunities within existing contracts

How You'll Work.

Team & Collaboration

Coordinating cross-functional teams and subcontractors to deliver against contractual requirements; Ability to operate effectively in a complex, global stakeholder environment

Communication Scope

Excellent communication, influencing, and relationship-building skills

Process & Methodology

Programme and project management capability, Developing and managing programme schedules across maintenance, repairs, upgrades, and engineering changes

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