Sibylline Ltd
security
GlobalSecurityOperationsCenterOperator
“Global Security Operations Center Operator at Sibylline Ltd. Skills: security and intelligence, threat monitoring, intelligence analysis, customer service, communication, critical thinking, attention to detail, organized, team player. Provide excellent customer service and ensure timely response to incidents, alarms, notifications, and calls for service on their relevant shift.. Ensure all forms of communication, such as emails, phone conversations, and personal interactions, are conducted in a ”
What You'll Achieve.
saving lives; protecting assets; making a real impact on society
Industry & Context.
clarity of thought; analytical flair; critical thinking skills
night shift position, on-site office environment, may be required to occasionally lift and/or move up to 20 pounds, may require travel up to 5%
What They're Looking For.
Must Have
associate degree, solid commitment to making a difference
Nice to Have
experience in Security Operations, familiarity with incident management platforms, Proficient in Microsoft Office applications, Familiarity with access control and CCTV systems, Experience with security tools such as Lenel and Genetec
What You'll Do.
Provide excellent customer service and ensure timely response to incidents
and calls for service on their relevant shift.
Ensure all forms of communication
and personal interactions
are conducted in a confidential
and professional manner and documented appropriately.
Maintain knowledge of GSOC-specific standard operating procedures.
and access control functions at designated locations.
Investigate and respond to alarms promptly.
Evaluate and process information received from all available sources and respond with appropriate communication and dispatch procedures.
Communicate security issues or emergencies by escalating information to department leadership
local law enforcement
Participates regularly in security/safety training programs to stay current on critical GSOC responsibilities and competencies inclusive of drills and tabletop exercises.
Other duties as assigned.
How You'll Work.
Team & Collaboration
collaborate effectively in teams; Effective team player who can also work independently; interact collaboratively with the team and stakeholders
Communication Scope
Excellent written and spoken English; Excellent writing, communication, and critical thinking skills; communication via phone, radio, videophone, or text messaging
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