Amazon.com Services LLC
Investigation Loss Prevention, Amazon Corporate Security, amazon security
GlobalSecurityOperationsCenterManager,ProtectiveServices,BusinessAssuranceCenter
“Global Security Operations Center Manager, Protective Services, Business Assurance Center at Amazon.com Services LLC. Skills: Security operations management, Incident management, Stakeholder management. Directly manage diverse teams. Oversee remote security monitoring”
What You'll Achieve.
Ensure consistent performance; Ensure consistent service delivery
Industry & Context.
Time management; Task prioritization; Data analysis; Identify areas of opportunity
Shift-based role, 24x7 operations, Wednesday - Saturday, 1300 - 2300 PT, Work evenings, Work holidays, Work weekends, On call, 10% travel, U. S. citizen or national, U. S. permanent resident, Lawfully admitted into the U. S. as a refugee, Granted asylum
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 5+ years security operations experience, Experience in Incident Management, Experience in Threat Management, Experience in Corporate Investigations, Experience in Law Enforcement, Experience in Security Operations, Experience in Crisis Management, Experience conducting threat assessments, Experience conducting workplace investigations, Experience conducting incident response, Writing skills for incident reports, Writing skills for messaging products, Writing skills for security alerts
Nice to Have
Experience managing contract security, Experience managing physical security programs, Experience analyzing data and creating reports, Experience using data to drive decisions, Experience producing executive-level written materials, Experience presenting to executive audiences, Experience working in fast paced environments, Experience managing workload under stress, Advanced education in emergency management, Advanced education in security management, Advanced education in project management, Advanced education in business continuity, Advanced education in Lean Six Sigma, Advanced certification in emergency management, Advanced certification in security management, Advanced certification in project management, Advanced certification in business continuity, Advanced certification in Lean Six Sigma
What You'll Do.
Directly manage diverse teams
Oversee remote security monitoring
Oversee incident management
Oversee drafting written products
Oversee publication of written products
Manage editing of written products
Manage quality of written products
Own controllable elements of service level delivery
Track key performance indicators
Manage key performance indicators
Ensure consistent performance
Manage competing priorities
Manage concurrent security events
Direct personnel resources
Allocate personnel resources
Escalate to stakeholders
Manage Service Level Agreements
Ensure consistent service delivery
Use data to prepare metric reviews
Identify areas of opportunity for improvement
Participate in operational reviews
Participate in performance reporting
Coordinate with stakeholders
Ensure information is relevant
Ensure information is accurate
Ensure information is easy to consume
Convey improvement opportunities
Nurture leadership skills
Develop leadership skills
Facilitate team discussions
Communicate business messages
Maintain high professionalism
Maintain approachability
Provide senior-level direction
Provide tactical response to operational issues
Triage security needs
Respond to security needs
How You'll Work.
Team & Collaboration
Cross-functional coordination; Diverse group of stakeholders; Partners and customers; Global teams; Senior leadership
Communication Scope
Written products; Verbal communication; Written communication; Business messages
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