GlobalSalesOperationsManager

**SASMAR Pharmaceuticals** is a global pharmaceutical company with its headquarters in Malta and commercial operations spanning London, Chicago, Sydney, Brussels, Hong Kong and Mumbai. Since 2008, our flagship brand **Conceive Plus** has become the world's #1 fertility brand, sold in 70+ countries and stocked on the shelves of Boots (UK), Walmart (US) and Chemist Warehouse (Australia). We are in full growth mode. We're scaling fast, hiring Business Development Managers across the UK, Australia and the US, and targeting $50M in global revenue. This is not a slow-moving corporate environment. We move quickly, we hold ourselves accountable, and we expect the same from everyone who joins. ### The Role This is the engine room of our global sales operation. As **Global Sales Operations Manager** , you sit at the centre of our commercial machine. While our BDMs are out in market — opening doors, closing deals, building relationships — you are the hub keeping everything organised, monitored and moving. You are their link back to HQ. You make sure nothing falls through the cracks. You will own the CRM pipeline, drive activity reporting, coordinate cross-functional support, and produce the commercial intelligence that keeps senior leadership informed. When a market goes quiet, you notice first. When a BDM needs support, you're already on it. When a trade show, buyer meeting or quarterly review is on the horizon, you've had it planned for weeks. ### Pipeline & CRM Management * Own and manage the global CRM across all BDM territories (UK, AU, US) * Maintain pipeline hygiene — stage accuracy, contact completeness, activity logs * Identify stalled deals and proactively chase BDMs for updates and actions ### Reporting & Commercial Intelligence * Produce weekly activity reports: calls made, visits completed, new doors opened, deals in progress * Build and maintain monthly commercial dashboards for senior leadership * Track KPIs across all markets and flag underperformance early ###