GlobalProgramManager

**Global Program Manager** **Position Summary:** * **Full time salaried position** * **Onsite based out of a North American Catalent location** The **Global Program Manager** is responsible to ensure key client projects are conducted in accordance with Catalent policies, meet client specifications and are delivered on time and within budget. The **Global Program Manager** ager has overall responsibility and accountability for providing Program Leadership and proactive Client Relationship management to a client or group of clients as appropriate ensuring appropriate communication, business engagement, implementation and service delivery to enable retention, growth and long-term business partnerships. Our Bridgewater location is the corporate office for Catalent. **The Role:** * Manages and leads strategic operational aspects of projects / programs with the client and project management teams to ensure timely, coordinated risk mitigated delivery of projects and services. * Plans, analyzes and assesses client business potential and commercial proposals working in partnership with Business Development teams, including assisting with the formulation of plans for growth and utilizing the Super-Highway * Provides senior level consultation and support both within the business and to the client to continually provide service improvements * Leads Customer Excellence initiatives and anticipates, understands, and responds to the needs of clients by acting as the “Voice of the Customer” catalyst in the organization * Reviews high level client and program budget vs. actual performance and associated actions; Assists in revenue collection where required * Sets priorities, monitors progress towards goals, and tracks key details. Reports progress as required * Applies appropriate rationale and effective communication skills that will be able to influence key decisions and lead constructive debate on challenging topics across multi-site projects / programs * Demonstrates and promotes