Trustly

Financial Services

GlobalPrivacyOperationsManager

£75–110k ~AI est. London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Global Privacy Operations Manager at Trustly. Skills: Privacy operations, Data protection, Regulatory compliance. Provide privacy guidance. Manage improvement programmes”

Industry & Context.

Financial Services
Problems you'll solve

Analytical; Pragmatic

Eligibility Requirements

Flexible hours, Occasional travel

What They're Looking For.

Must Have

5 to 7 years privacy experience, Focus on privacy operations, Working knowledge UK GDPR, Working knowledge EU GDPR

Nice to Have

Familiarity with US privacy laws, Experience in FinTech or payments sector, Understanding data protection for regulated financial institutions, Legal qualification, Relevant professional qualifications, Recognised data protection qualification

What You'll Do.

Provide privacy guidance

Manage improvement programmes

Own operational processes

Support completion of DPIAs

Support completion of TIAs

Conduct compliance control checks

Contribute to risk management

Develop privacy documentation

Maintain privacy documentation

Develop training materials

Maintain training materials

Develop awareness resources

Maintain awareness resources

Monitor data protection law

Flag implications for operations

Support DPO in managing engagements

Respond to regulatory enquiries

How You'll Work.

Team & Collaboration

Business stakeholders; Product teams; Engineering teams; Legal teams; Operations teams; Commercial teams; Global privacy team

Communication Scope

Risk reporting

Process & Methodology

Improvement programmes, Project management

Full Job Description

## Description WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. ## What you'll do Partner closely with business stakeholders across functions including product, engineering, compliance, legal, and operations to provide practical privacy guidance and ensure alignment with Trustly's privacy standards. Drive and manage improvement programmes within the privacy operations function, taking ownership of delivery from scoping through to implementation. Own and continuously improve the operational processes underpinning Trustly's privacy framework, such as data subject rights request management, data breach response, and records of processing activities. Support the completion and review of Data Protection Impact Assessments and Transfer Impact Assessments, working closely with product, engineering, and commercial teams to embed privacy by design at the outset of new initiatives. Conduct and coordinate privacy-related compliance control checks across the business, with particular focus on Trustly's obligations as a regulated financial institution, including controls relevant to payment services regulation, financial crime, and data sharing with third-party providers. Support the Deputy DPO in the day-to-day delivery of Trustly's global privacy operations, ensuring that the privacy programme runs efficiently and

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