Amazon.com LLC

Digital Media

GlobalOperationsManager

$172–233k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Global Operations Manager at Amazon.com LLC. Skills: Operations management, Team leadership, Supply chain. Manage geographically-distributed team. Ensure catalog flows smoothly”

Industry & Context.

Digital Media
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

5+ years of people management, Bachelor's degree or equivalent, Experience engaging and influencing senior executives

Nice to Have

Experience visualizing data in Tableau, Knowledge of SQL at intermediate level, Experience with automation or scripting languages, Experience writing business requirements documents, Experience defining roadmap strategy, Experience incorporating Agentic AI

What You'll Do.

Manage geographically-distributed team

Ensure catalog flows smoothly

Own operational relationship with partners

Influence global supply chain strategy

Oversee end-to-end processing of catalog

Integrate new providers

Define tooling requirements

Define process requirements

Participate in international standards development

Represent Amazon's interests

Engage with suppliers

Shape industry standards

Define initiatives for prioritization

Ensure supply chain capabilities are relevant

Conceptualize improvements to digital supply chain

Synthesize inputs from partners

Collaborate with product teams

Automate content ingestion

Automate metadata usage

Maintain strategic partner relationships

Drive collaborative innovation

Coordinate execution for new products

Participate in yearly goal planning

Prepare strategic recommendations

Remove obstacles to catalog flow

Establish goals and plans

Track and communicate progress

Balance competing priorities

Escalate with backbone

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; Product and development teams; Internal and external executive teams

Process & Methodology

Roadmap strategy, Prioritizing deliverables

Full Job Description

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music. The Amazon Music Digital Operations team Is a unique group of global supply chain managers whose primary responsibility is to ensure catalog flows smoothly from music providers to our global customers and services. We are seeking a Global Operations Manager to lead the geographically-distributed team, interfacing with both internal and external executive teams, owning the operational relationship with our most strategic partners, and influencing global supply chain strategy. The team oversees end-to-end processing of catalog, from new provider integration to tooling and process requirements for new countries, products and services. The Global Operations Manager will participate in international standards development, representing Amazon's interests from the ideation phase to the execution phase of new industry capabilities. You will be the primary conduit between content providers and Amazon tech and product teams, engaging with suppliers and industry organizations to shape industry standards and define initiatives for prioritization on the Amazon development roadmap.

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