Manulife
Financial Services
GlobalOperationsandResilienceArchitect
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Global Operations and Resilience Architect at Manulife. Skills: Resilience architecture, Platform engineering, Cloud platforms, Distributed systems. Lead resilience architecture. Ensure systems are scalable”
What You'll Achieve.
Connect architecture decisions with business impact; Reduce risk; Improve service performance
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
Enterprise or solution architecture experience, Focus on resilience, reliability, or platform engineering, Understanding of cloud platforms, Understanding of distributed systems, Understanding of modern application architectures, Experience in complex or regulated environments, Translate technical concepts into business value, Influence senior stakeholders, Experience partnering with engineering and operations teams, Improve system performance and reliability, Familiarity with observability, Familiarity with reliability engineering principles, Familiarity with non-functional requirements
Nice to Have
Experience with resilience frameworks, Experience with regulatory standards, Background in large-scale modernization, Background in transformation initiatives, Exposure to DevOps practices, Exposure to SRE practices, Exposure to platform engineering practices, Knowledge of architectural principles, Knowledge of design patterns, Knowledge of SDLC best practices, Experience with microservices architectures, Experience with distributed systems, Familiarity with cloud ecosystems, Familiarity with Kubernetes, Familiarity with Terraform, Familiarity with CI/CD pipelines, Analytical skills, Problem-solving skills, Stakeholder communication skills
What You'll Do.
Lead resilience architecture
Ensure systems are scalable
Ensure systems are observable
Ensure systems are reliable
Partner with engineering teams
Partner with platform teams
Partner with operations teams
Integrate resilience into workflows
Integrate reliability into workflows
Guide modernization initiatives
Embed automation into architectures
Embed resilience into architectures
Embed operational controls into architectures
Define architecture standards
Evolve architecture patterns
Promote consistency across teams
Enable flexibility across teams
Translate regulatory requirements
Translate risk requirements
Provide architecture guidance
Leverage operational insights
Leverage operational metrics
Improve system reliability
Improve system resilience
Establish measurable KPIs
Connect architecture decisions with business impact
Enable enterprise alignment
Drive scalable solutions
Drive consistent solutions
How You'll Work.
Team & Collaboration
Engineering teams; Platform teams; Operations teams
Communication Scope
Influence senior stakeholders
Full Job Description
We are seeking a **Global Operations and Resilience Architect** to help shape and scale resilient, high-performing technology systems across our global environment. In this role, you will work at the intersection of architecture, engineering, and operations—ensuring our platforms are reliable, scalable, and aligned to real business outcomes. You will guide modernization efforts, influence engineering practices, and help embed resilience into how we design, build, and operate technology. **Position Responsibilities:** * Lead resilience architecture across enterprise applications and platforms, ensuring systems are scalable, observable, and reliable. * Partner with engineering, platform, and operations teams to integrate resilience and reliability into delivery and operational workflows. * Guide modernization initiatives, embedding automation, resilience, and operational controls into future-state architectures. * Define and evolve architecture standards and patterns, promoting consistency while enabling flexibility across teams. * Translate regulatory and risk requirements (e.g., OSFI E‑21) into practical and actionable architecture guidance. * Leverage operational insights and metrics (e.g., incidents, performance trends) to improve system reliability and resilience outcomes * Establish measurable KPIs and dashboards to connect architecture decisions with business impact, including risk reduction and service performance * Enable enterprise alignment and reuse, driving scalable, consistent solutions across business segments **Required qualifications:** * Experience in enterprise or solution architecture, with a focus on resilience, reliability, or platform engineering * Strong understanding of cloud platforms, distributed systems, and modern application architectures * Experience working in complex or regulated environments (e.g., financial services, healthcare, or similar industries) * Ability to translate technical concepts into business value and influence senior
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