Manulife

Financial Services

GlobalOperationsandResilienceArchitect

$113–113k Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Global Operations and Resilience Architect at Manulife. Skills: Resilience architecture, Platform engineering, Cloud platforms, Distributed systems. Lead resilience architecture. Ensure systems are scalable”

What You'll Achieve.

Connect architecture decisions with business impact; Reduce risk; Improve service performance

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

Enterprise or solution architecture experience, Focus on resilience, reliability, or platform engineering, Understanding of cloud platforms, Understanding of distributed systems, Understanding of modern application architectures, Experience in complex or regulated environments, Translate technical concepts into business value, Influence senior stakeholders, Experience partnering with engineering and operations teams, Improve system performance and reliability, Familiarity with observability, Familiarity with reliability engineering principles, Familiarity with non-functional requirements

Nice to Have

Experience with resilience frameworks, Experience with regulatory standards, Background in large-scale modernization, Background in transformation initiatives, Exposure to DevOps practices, Exposure to SRE practices, Exposure to platform engineering practices, Knowledge of architectural principles, Knowledge of design patterns, Knowledge of SDLC best practices, Experience with microservices architectures, Experience with distributed systems, Familiarity with cloud ecosystems, Familiarity with Kubernetes, Familiarity with Terraform, Familiarity with CI/CD pipelines, Analytical skills, Problem-solving skills, Stakeholder communication skills

What You'll Do.

Lead resilience architecture

Ensure systems are scalable

Ensure systems are observable

Ensure systems are reliable

Partner with engineering teams

Partner with platform teams

Partner with operations teams

Integrate resilience into workflows

Integrate reliability into workflows

Guide modernization initiatives

Embed automation into architectures

Embed resilience into architectures

Embed operational controls into architectures

Define architecture standards

Evolve architecture patterns

Promote consistency across teams

Enable flexibility across teams

Translate regulatory requirements

Translate risk requirements

Provide architecture guidance

Leverage operational insights

Leverage operational metrics

Improve system reliability

Improve system resilience

Establish measurable KPIs

Connect architecture decisions with business impact

Enable enterprise alignment

Drive scalable solutions

Drive consistent solutions

How You'll Work.

Team & Collaboration

Engineering teams; Platform teams; Operations teams

Communication Scope

Influence senior stakeholders

Full Job Description

We are seeking a **Global Operations and Resilience Architect** to help shape and scale resilient, high-performing technology systems across our global environment. In this role, you will work at the intersection of architecture, engineering, and operations—ensuring our platforms are reliable, scalable, and aligned to real business outcomes. You will guide modernization efforts, influence engineering practices, and help embed resilience into how we design, build, and operate technology. **Position Responsibilities:** * Lead resilience architecture across enterprise applications and platforms, ensuring systems are scalable, observable, and reliable. * Partner with engineering, platform, and operations teams to integrate resilience and reliability into delivery and operational workflows. * Guide modernization initiatives, embedding automation, resilience, and operational controls into future-state architectures. * Define and evolve architecture standards and patterns, promoting consistency while enabling flexibility across teams. * Translate regulatory and risk requirements (e.g., OSFI E‑21) into practical and actionable architecture guidance. * Leverage operational insights and metrics (e.g., incidents, performance trends) to improve system reliability and resilience outcomes * Establish measurable KPIs and dashboards to connect architecture decisions with business impact, including risk reduction and service performance * Enable enterprise alignment and reuse, driving scalable, consistent solutions across business segments **Required qualifications:** * Experience in enterprise or solution architecture, with a focus on resilience, reliability, or platform engineering * Strong understanding of cloud platforms, distributed systems, and modern application architectures * Experience working in complex or regulated environments (e.g., financial services, healthcare, or similar industries) * Ability to translate technical concepts into business value and influence senior

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