Citi

GlobalOffboardingDeliveryLead

Kolkata, India
The Brief

“Global Offboarding Delivery Lead at Citi. Skills: Offboarding, Transformation, Delivery. Lead end-to-end transformation of Global Offboarding function. Establish and execute employee separation strategy”

What You'll Achieve.

Achieving the organization’s objectives; Consistent execution of separation activities; Actionable intelligence regarding workforce dynamics; Actionable intelligence regarding organizational health; Timely delivery of critical projects

Industry & Context.

Problems you'll solve

Identify risks that may impact delivery; Ensure mitigation strategies are developed and executed

What They're Looking For.

Must Have

15+ years relevant experience in HR Operations, Transformation & delivery, prior experience managing Offboarding across multiple geographies, managerial experience

Nice to Have

Masters degree preferred

What You'll Do.

Lead end-to-end transformation of Global Offboarding function

Establish and execute employee separation strategy

Design and execute Global Offboarding strategy

Determine approach to implementing transformation initiatives

and develop global team

Design and implement multi-year transformation roadmap

Translate offboarding transformation vision into actionable strategies

Drive operational efficiency improvements

Reduce process variation

Eliminate gaps in service delivery

Support innovation through continuous process enhancement

Implement enhanced controls

Strengthen governance frameworks

Ensure audit readiness

Establish quality metrics and performance indicators

Develop executive reporting

Develop trend analysis

Develop predictive models

Obtain executive sponsorship for transformation initiatives

Mediate competing priorities among diverse stakeholders

Lead cross-functional collaboration on enterprise-level topics

Identify risks that may impact delivery

Ensure mitigation strategies are developed and executed

Involved in medium to long-term planning for broad issues

How You'll Work.

Team & Collaboration

Influence and negotiate internally at senior levels; External communication/negotiation may be necessary; Extensive interaction with multiple functions and businesses globally; Lead cross-functional collaboration on enterprise-level topics

Communication Scope

Excellent communication skills; Influence and negotiate internally at senior levels; External communication/negotiation may be necessary; Develop executive reporting

Process & Methodology

Strategic planning, Transformation initiatives, Change management initiatives, Critical projects delivery

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