Accor
Hospitality
GlobalLearninganddevelopmentAssistant(internshiporapprenticeship)
“Global Learning and development Assistant (internship or apprenticeship) at Accor. Skills: Learning and Development, Training and Competency, Learning Management System (LMS) administration, communication, marketing, HR. Support the engagement and coordination of the Training & Competency (T&C) and Learning & Development (L&D) community across hotels.. Update and enhance learning materials, including e-learning modules, workshops, and presentations, to ensure alignment with brand standards and c”
Industry & Context.
What They're Looking For.
Must Have
interest in the hospitality industry, interest in people development, interest in continuous learning, good understanding of social media platforms, Highly organized, proactive, detail-oriented, ability to manage multiple priorities independently, ability to handle administrative tasks with accuracy and efficiency, project management skills, ability to work collaboratively within an international team environment, Excellent written and verbal communication skills
Nice to Have
Fluent in French
What You'll Do.
Support the engagement and coordination of the Training & Competency (T&C) and Learning & Development (L&D) community across hotels.
Update and enhance learning materials
including e-learning modules
to ensure alignment with brand standards and consistency.
Monitor training performance and learner impact through dashboards
and satisfaction surveys.
Provide operational support to hotels in the use of learning and training tools.
Promote learning initiatives through social media content creation and the implementation of communication strategies.
Manage and maintain the internal Learning Management System (LMS)
including the integration of engaging and impactful training content.
Provide digital and administrative support for the LMS
including tracking activities
and meeting coordination.
Oversee client administration processes and invoicing activities.
How You'll Work.
Team & Collaboration
work closely with different internal stakeholders (T&C team, different department -Brands, operations); work closely with external stakeholders (external providers, trainers, social media); work collaboratively within an international team environment
Communication Scope
Excellent written and verbal communication skills; social media content creation; communication strategies
Process & Methodology
project management skills
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