Turner Ross Germain, LLC
Legal
GlobalIntake&CaseManagementAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Global Intake & Case Management Assistant at Turner Ross Germain, LLC. Skills: Case management, Client intake, Legal support. Handle inbound intake calls. Conduct full intake process”
What You'll Achieve.
Keep cases moving efficiently; Strengthen client experience; Achieve best possible outcomes
Industry & Context.
11:00 AM–7:00 PM EST work hours
What They're Looking For.
Must Have
2-3 years experience personal injury law firm, Fluent in English and Spanish, Proficient with case management software, Proficient with VoIP systems, Proficient with Microsoft Teams, Ability to work U.S. hours, Reliable access to necessary technology, Demonstrated success working independently remotely
Nice to Have
Experience with CasePeer
What You'll Do.
Handle inbound intake calls
Conduct full intake process
Convert qualified leads into clients
Obtain necessary documentation
Obtain electronic signatures
Enter intake information into CasePeer
Draft Letters of Representation
Send Letters of Representation
Request police reports
Assist case manager with overflow casework
Follow up on medical records
Coordinate with providers
Maintain clear client communication
Maintain effective client communication
Work closely with staff members
How You'll Work.
Team & Collaboration
Streamlined operations; Effective team coordination
Communication Scope
Written communication; Verbal communication
Full Job Description
Are you passionate about transforming client intake processes with precision and empathy? Do you thrive o managing multiple priorities in a fast-paced legal environment? Are you bilingual in Spanish and English, ready to support a growing personal injury practice remotely? Can you navigate case management software and communication tools with ease and efficiency? Final question: When faced with a challenge, do you get excited or run away? ** IMPORTANT: TO APPLY ** If you have any questions, please email [email protected] only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. **RECRUITERS DO NOT CONTACT** Turner Ross Germain isn’t your typical law firm. Based in Marietta, Georgia, this tight-knit practice brings decades of legal experience to the table, combining the precision of litigation with the care of a client-first approach. With deep roots in personal injury and local government law, including land use, zoning, and appellate work, the firm is well-positioned for a new chapter of growth and transformation. Founded by three seasoned attorneys, Turner Ross Germain is now led by managing partners Valerie Ross and Meredith Germain, who have practiced together since 2011 and bring over 50 years of combined legal expertise. In the process of transforming their systems, brand, and team structure, they are creating a strong foundation for future success and encouraging driven individuals to grow alongside them. We are seeking a Global Intake & Case Management Assistant to serve as a critical member of our client intake and case management team. In this role, you will be responsible for ensuring timely, compassionate, and professional interactions with prospective and existing clients while supporting key case management processes. Your work will help kee
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