Company

GlobalHRVendorandServiceManagementExpert

makati city, national capital region, philippines FULL TIME Remote Friendly
The Brief

“Global HR Vendor and Service Management Expert. Skills: Vendor Management, Service Management, Contract Management. Onboarding and renewal of contracts and suppliers. Facilitate RFPs and Procurement exercises”

What You'll Achieve.

ensure smooth, compliant and high-quality service delivery; deliver best-in-class outcomes for colleagues and customers; driving continuous service improvements and efficiencies; opportunities for optimisation, consolidation, or rightsizing

Industry & Context.

Problems you'll solve

Organisational and analytical skills; problem-solve; solution-oriented

What They're Looking For.

Must Have

University degree, at least 3 years of relevant experience, communication skills (written and verbal) in English, Experience in service management, HR vendor coordination, contract processes, sourcing/compliance topics, Previous experience in HR, procurement, service delivery, contract management, Exposure to global or cross‑border environments, Organisational and analytical skills, Ability to manage competing priorities, A pragmatic, solution‑oriented and detail‑driven approach, Ability to work effectively in an agile, international environment, Affinity with IT systems and process documentation

Nice to Have

collaborative mindset

What You'll Do.

Onboarding and renewal of contracts and suppliers

Facilitate RFPs and Procurement exercises

Review contracts thoroughly

Undertake supplier and service risk assessments

Take ownership of all contracts and vendors

Develop strong relationships with stakeholders

Ensure alignment with regulatory

compliance requirements

Support supplier performance reviews

Conduct reviews of HR contracts

Maintain and update service catalogue

Coordinate onboarding activities for Service Recipients

Monitor service performance

Support Service Review Meetings

Handle service level and volume reporting

Assist in annual charging activities

Align with regulatory

compliance requirements

Collaborate to problem-solve

Participate in Service Performance Boards

How You'll Work.

Team & Collaboration

Connect HR, Global Services, Finance, Procurement and external vendors; Work closely with Service Owners, HR contract managers, Procurement, and process experts; Develop strong, trusted relationships with key stakeholders; Ensure alignment with regulatory, compliance and NFR requirements; Collaborate with internal stakeholders

Communication Scope

written and verbal English

Process & Methodology

Manage multiple stakeholders, Coordinate service reviews, Maintain contract documentation, Support continuous improvement, Establish realistic timelines

Free ATS check

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