Aircall
SaaS
GlobalHROps&PayrollManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Global HR Ops & Payroll Manager at Aircall. Skills: Global payroll, Payroll operations, Compliance, Process automation. Manage team of Global HR Specialists. Establish operational workflows”
What You'll Achieve.
Ensure flawless accuracy in payroll; Create highly repeatable infrastructure; Create scalable infrastructure; Support rapid market expansion without friction; Protect company's financial integrity
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
7+ years global payroll management, Experience managing payroll team, Experience in fast-scaling tech startup, Experience in SaaS company, Experience in global workspace, Conceptual understanding of global employee lifecycle, Understanding of international employment laws, Understanding of visa/mobility restrictions, Understanding of localized benefits management, Expertise in business process mapping, Expertise in creating payroll SOPs, Expertise in implementing internal controls, Expertise in implementing checklists, Hands-on experience navigating international payroll, Experience with US tech payroll, Experience with Western European labor laws, Experience with French labor laws, Experience with Spanish labor laws, Understanding of global equity-based compensation taxation, High comfort with modern SaaS tools, High comfort with AI tools, Excel skills, Data analytics skills, Results-oriented leader, Excels at operational excellence, Excels at task delegation, Manages team performance through data, Manages team performance through processes, Manages team performance through accountability
Nice to Have
Experience with BambooHR, Experience with NetSuite, Experience with global payroll platforms
What You'll Do.
Manage team of Global HR Specialists
Establish operational workflows
Set standard operating procedures
Define KPIs for payroll accuracy
Audit payroll workflows
Eliminate manual bottlenecks
Standardize processes across global entities
Automate processes across global entities
Create repeatable payroll infrastructure
Create scalable payroll infrastructure
Oversee monthly end-to-end payroll operations
Oversee international entity payrolls
Oversee employee lifecycle
Serve as authority on global payroll tax laws
Serve as authority on local statutory benefits
Serve as authority on compliance frameworks
Embed compliance checkpoints into workflows
Maintain automated HRIS-to-Payroll tech pipeline
Optimize automated HRIS-to-Payroll tech pipeline
Ensure flawless integrations between tools
Minimize manual data entry
Audit global payroll providers
Manage performance SLAs for payroll providers
Audit Employer of Record partners
Manage performance SLAs for EOR partners
Support market expansion
Contribute to statutory audits
Contribute to year-end filings
Ensure strict internal financial controls
Ensure data privacy compliance
How You'll Work.
Team & Collaboration
Cross-functional teams; Global HR Specialists
Process & Methodology
Process mapping, Internal controls
Full Job Description
## Description Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. ## Key Responsibilities Team & Workflow Management: Manage a team of Global HR Specialists, establishing operational workflows, setting standard operating procedures (SOPs), and defining KPIs to ensure the team executes regional payrolls with flawless accuracy. Process Optimization & Scaling: Continuously audit existing payroll workflows to eliminate manual bottlenecks. Standardize and automate processes across all global entities to create a highly repeatable and scalable payroll infrastructure. Global Sca
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