Amazon Data Services, Inc.
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
GlobalFieldOpsTechnician,GFOAMER
“Global Field Ops Technician, GFO AMER at Amazon Data Services, Inc.. Skills: Data center operations, Infrastructure support, Problem solving. Install AWS deployments. Support AWS deployments”
Industry & Context.
Problem-solving; Troubleshooting; Solving complex problems
Travel up to 30%, Push/pull heavy objects, Lift up to 18kg, Team lifts of 30 kg, Work at height
What They're Looking For.
Must Have
4+ years data center engineering, 4+ years data center operations, 2+ years leading large complex programs, Knowledge of networking fundamentals, Knowledge of security fundamentals, Knowledge of database fundamentals, Knowledge of operating systems fundamentals
Nice to Have
CompTIA A+ certification, CompTIA Network+ certification, Cisco/CCNA certification, Linux (Redhat) certification, Microsoft hardware installation experience, AWS certification, Other industry relevant certifications, Experience in customer-facing environment, Experience with Cisco IOS, Experience with Junos, Knowledge of power, Knowledge of cooling, Knowledge of cabling, Knowledge of networking hardware, Knowledge of inventory management, Knowledge of automation
What You'll Do.
Install AWS deployments
Support AWS deployments
Maintain cloud infrastructure
Operate cloud infrastructure
Build relationships with internal teams
Build relationships with customers
Innovate solutions to meet issues
Innovate solutions to meet problems
Conduct site assessments
Prepare for onsite installation
Install AWS infrastructure
Expand AWS infrastructure
Provision AWS infrastructure
Troubleshoot network installations
Troubleshoot network configurations
Perform network testing
Perform network break/fix
Perform network decommissioning
Solve complex problems
Identify strategies to prevent issues
Implement strategies to prevent issues
Enhance customer experience
Conduct day-to-day business
Lead efforts to develop SOPs
Participate in efforts to develop SOPs
Lead efforts to develop tools
Participate in efforts to develop tools
Participate in large projects
Ensure compliance with global standards
Maintain AWS infrastructure equipment
Adhere to AWS health guidelines
How You'll Work.
Team & Collaboration
Internal teams; External customers; Cross-functional alignment
Process & Methodology
Leading large complex programs
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