Neko

Healthcare

GlobalFacilitiesLeader

$270–396k New York, New York, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Global Facilities Leader at Neko. Skills: Facilities strategy, Team leadership, Operational readiness, Budget management. Define global facilities strategy. Set consistent standards”

What You'll Achieve.

Make exceptional spaces repeatable; Ensure every site meets quality bar; Protect quality and safety; Identify where smart efficiency is possible

Industry & Context.

Healthcare
Eligibility Requirements

International travel

What They're Looking For.

Must Have

Significant leadership experience in facilities management, Proven track record across hard services, soft services, security, and health and safety, Technical competence in mechanical, electrical, and building systems, Experience owning health and safety at a senior level, Managing compliance frameworks across multiple jurisdictions, Leading incident investigations, Building a genuine safety culture, Commercial acumen, Experience managing sizeable facilities budgets, Complex vendor negotiations, Experience with facilities management platforms, Experience with data reporting tools, Outstanding communication and stakeholder management skills, Comfortable operating at COO level, Credible with regional team on the ground

Nice to Have

Experience in premium retail, luxury hospitality, or consumer brand environments, Relevant professional qualifications in facilities management, Relevant professional qualifications in health and safety, Relevant professional qualifications in building services engineering, Track record of building a facilities team with genuine craft culture

What You'll Do.

Define global facilities strategy

Set consistent standards

Set operating procedures

Set performance benchmarks

Build scalable playbooks

Build reporting frameworks

Benchmark against best-in-class facilities

Benchmark against healthcare operations

Evolve the standard Neko holds

Lead regional Facilities Managers

Mentor regional Facilities Managers

Develop regional Facilities Managers

Provide clear direction

Provide accountability across markets

Establish operating rhythm

Establish escalation paths

Foster a high-performance culture

Partner with Expansion teams

Partner with Operations teams

Partner with Medical teams

Develop repeatable model for clinic maintenance

Develop repeatable model for upkeep

Develop repeatable model for refresh cycles

Oversee global vendor relationships

Oversee strategic service agreements

Ensure quality across markets

Ensure consistency across markets

Ensure commercial terms across markets

Ensure facilities meet regulatory requirements

Ensure facilities meet safety requirements

Ensure facilities meet healthcare compliance requirements

Build unified risk framework

Build emergency preparedness framework

Own global facilities budget

Allocate resources to protect quality

Allocate resources to protect safety

Identify smart efficiency

Define KPIs for facilities performance

Track KPIs for facilities performance

Use data to identify trends

Report on facilities health

Report on strategic priorities

How You'll Work.

Team & Collaboration

Cross-functional teams; COO level; Regional teams

Communication Scope

Stakeholder management

Full Job Description

Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.   In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose Neko Health operates physical spaces that are unlike anything else in healthcare. Our clinics are designed to the standard of a flagship retail experience: every surface, every material, every interaction is considered. Members notice. They come back. They tell others. That standard does not happen by accident. It is the result of deliberate operational craft applied at every level of the physical environment. The Global Facilities Leader owns that craft at scale. You are responsible for the full spectrum of how Neko's spaces function and feel: hard and soft services, security, and health and safety across every market we operate in. You will set the global standard, lead a team of Regional Facilities Leaders, and build the systems that make exceptional spaces repeatable as we grow. This role reports directly to the COO. It is a company-level position with influence over how Neko shows up physically to every member we serve.   What You’ll Deliver in the First 6–12 Months Strategy & Standardisation - Define and own the global facilities strategy, setting consistent standards, operating procedures, and performance benchmarks across all markets - Build scalable playbooks, tooling, and reporting frameworks that allow the function to grow efficiently as new clinics and offices are added across geographies - Benchmark against best-in-class facilities and healthcare operations globally, cont

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