Jll
real estate
GlobalDigital&TechnologyLead
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Global Digital & Technology Lead at Jll. Skills: strategic direction, implementation of digital initiatives, technology solutions, digital transformation roadmap, technology implementation, innovation and optimization, team development and collaboration. drives the strategic direction and implementation of digital initiatives and technology solutions to enhance the account business operations, client services, and organisational efficiency. bridges business strategy with technical execution, ens”
What You'll Achieve.
deliver measurable value; consistent well-managed service to the client
Industry & Context.
strategic thinking; whole systems perspective; organizational agility; creativity; solution-oriented environment; identifying optimisation opportunities
What They're Looking For.
Must Have
Experience in leading complex digital and technology initiatives, Minimum 5-10 years of experience in digital transformation, technology leadership, or related roles, Demonstrated knowledge and success in the following: strategic thinking, whole systems perspective, partnership building, organizational agility, creativity, Proven success in gaining credibility and building trust with senior decision makers, Seasoned influential skills sufficient to resolve distinct differences of opinion or promote or negotiate on our client’s behalf, Advanced presentation skills to present, rationalize, and debate with client executive, Proven leadership abilities to motivate, manage and direct staff resulting in a consistent well-managed service to the client, Advanced writing skills to prepare material where detailed (technical) description, explanation and the accurate use of specialized terminology is necessary to effectively communicate
Nice to Have
Experience in commercial real estate technology or property management systems is advantageous but not required
What You'll Do.
drives the strategic direction and implementation of digital initiatives and technology solutions to enhance the account business operations
and organisational efficiency
bridges business strategy with technical execution
ensuring technology investments align with organisational goals and deliver measurable value
develops and executes the digital transformation roadmap
identifying opportunities to leverage emerging technologies for competitive advantage
collaborating with senior leadership to align technology initiatives with business priorities
evaluating new digital tools and platforms
establishing governance frameworks for technology adoption
oversees the deployment of technology solutions to the account
managing relationships with the account team and various stakeholders in JLL and client side
ensures successful project delivery through effective change management
stakeholder engagement
and risk mitigation strategies
establish technical standards and best practices while maintaining system integration and data integrity across the JLL platforms
continuous assessment of existing technology infrastructure to identify optimisation opportunities
evaluating automation possibilities
improving digital workflows
enhancing user experiences across digital touchpoints
piloting emerging technologies and scaling successful initiatives across the organisation
builds internal capabilities through training
and knowledge sharing
and external partners to ensure cohesive execution of digital initiatives
translating technical concepts for non-technical stakeholders and facilitating alignment across diverse teams
coaching and support to an assigned group of experienced teammates
ensure accurate data is provided to support all relevant account reporting and requirements
Coordinate with JLL's global service line leaders and regional account directors
Develop working relationships with client team
and partnership vendors in a proactive and professional manner
Drive the “Trusted Advisory” culture throughout all levels of the team
Lead and coordinate the technology and digital roadmap of initiatives across multiple geographic regions and time zones
Establish standardised global processes while accommodating regional regulatory and cultural requirements
Manage matrix relationships with regional teams and ensure consistent service delivery standards worldwide
How You'll Work.
Team & Collaboration
collaborating with senior leadership; managing relationships with the account team and various stakeholders in JLL and client side; Leading cross-functional teams; collaborate with IT, operations, business units, and external partners; translating technical concepts for non-technical stakeholders and facilitating alignment across diverse teams; Provide leadership, guidance, coaching and support to an assigned group of experienced teammates; Coordinate with JLL's global service line leaders and regional account directors; Develop working relationships with client team, external vendors, and partnership vendors; Manage matrix relationships with regional teams
Communication Scope
translating technical concepts for non-technical stakeholders; Advanced presentation skills to present, rationalize, and debate with client executive; Advanced writing skills to prepare material where detailed (technical) description, explanation and the accurate use of specialized terminology is necessary to effectively communicate
Process & Methodology
project delivery, risk mitigation strategies
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Global Digital and Technology Lead drives the strategic direction and implementation of digital initiatives and technology solutions to enhance the account business operations, client services, and organisational efficiency. This role bridges business strategy with technical execution, ensuring technology investments align with organisational goals and deliver measurable value. The Global Digital and Technology will report to the Global Account Director. **Job Description** _Knowledge, Skills, and Abilities_ **Strategic Leadership** The Digital and Technology Lead develops and executes the digital transformation roadmap, identifying opportunities to leverage emerging technologies for competitive advantage. This involves collaborating with senior leadership to align technology initiatives with business priorities, evaluating new digital tools and platforms, and establishing governance frameworks for technology adoption. **Technology Implementation** This role oversees the deployment of technology solutions to the account, managing relationships with the account team and various stakeholders in JLL and client side. The lead ensures successful project delivery through effective change management, stakeholder engagement, and risk mitigation strategies. They establish technical standards and best practices while maintaining system integration and data integrity across the JLL platforms. **Innovation and Optimiz
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