Manulife
Financial Services
GlobalDigitalProductManager
“Global Digital Product Manager at Manulife. Skills: Product strategy, Roadmap development, Adobe Experience Manager. Lead website redesign. Evolve website for value”
What You'll Achieve.
Generate business value; Deliver value; Elevate client experience; Drive customer engagement; Improve digital experience; Drive efficiency; Deliver solid results; Achieve business objectives; Maintain business objectives; Ensure value delivery; Ensure adoption strategy; Produce most business value
Industry & Context.
Root cause analysis; Troubleshooting
What They're Looking For.
Must Have
Bachelors Degree, 10+ years experience, 4+ years web content management system, Working knowledge of financial services products, Ability to manage key performance indicators, Ability to conduct user/design research, Ability to understand and navigate challenges in larger organization
Nice to Have
Knowledge in AEM foundational concept, Knowledge on latest AEM features, Vendor relationship management
What You'll Do.
Lead website redesign
Evolve website for value
Drive AEM component strategy
Implement AEM components
Elevate client experience
Drive customer engagement
Lead shared digital platform strategy
Leverage platforms across regions
Improve digital experience
Present product concepts
Present delivery timeline
Take product enhancements start to finish
Manage product launches start to finish
Collaborate with cross functional teams
Manage Program Backlog
Achieve business objectives
Maintain business objectives
Champion user-centric design
Leverage user feedback
Facilitate building advisor-centric products
Respond to critical customer issues
Act as Business Process owner
Generate requirements
Evaluate technical alternatives
Prioritize requirements
Understand customers' operations
Understand business drivers
Translate into product requirements
Ensure value delivery
Ensure adoption strategy
Identify activities for business value
Consider activities for business value
How You'll Work.
Team & Collaboration
Business partners; Design teams; Development teams; Cross functional teams; Stakeholders; Internal teams
Communication Scope
Presentation skills; Business recommendations
Process & Methodology
Agile development, Program Backlog management
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