Workday
GlobalCustomerOperationsProgramManager-NewOfferLaunchFocus
Neural analysis suggests this role is
optimal for Senior candidates.
“Global Customer Operations Program Manager - New Offer Launch Focus at Workday. Skills: Program management, Cross-functional coordination, New offer launch. Drive readiness for new offers. Drive readiness for new solutions”
What You'll Achieve.
Increase revenue; Reduce operating costs; Enhance Workmate experience; Enhance customer experience
Industry & Context.
Decision making; Risk assessment; Problem identification; Process improvement; System enhancement
What They're Looking For.
Must Have
5+ years project/program management, Define project/program scope, timelines, deliverables, Lead cross-functional projects/workstreams, Track progress against plans, Manage risks and issues, Communicate status to stakeholders
Nice to Have
Drive cross-functional alignment, Facilitate communication, Resolve conflicts, Ensure shared goals, Decision-making skills, Meeting facilitation, Clear agendas, Active participation, Actionable outcomes, Non-technical initiatives, Scope definition, Schedule development, Dependency management, Progress tracking, Documentation skills, Create, manage, maintain documentation, Smartsheet proficiency, Google Sheets proficiency, Exercise independent judgment, Identify opportunities for improvement, Recommend process enhancements, Recommend system enhancements, Stakeholder management skills, Build formal networks, Leverage formal networks, Coordinate with cross-functional partners, Collaborate with peer groups, Drive release of new products/offers, Ensure functional group readiness
What You'll Do.
Drive readiness for new offers
Drive readiness for new solutions
Reduce operating costs
Enhance Workmate experience
Enhance customer experience
How You'll Work.
Team & Collaboration
Cross-functional alignment; Cross-functional projects; Cross-functional partners; Peer groups
Process & Methodology
Project management, Program management, Scope definition, Timeline management, Deliverables management, Progress tracking, Risk management, Issue management, Schedule development, Dependency management
Full Job Description
**Your work days are brighter here.** We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. **About the Team** The Global Customer Operations (GPO) Strategy & Planning organization drives the medium and long term strategy & execution for GCO. We do this by turning ideas into decisions, rapidly commercializing new innovation, building programs that generate pipeline and we have a deep understanding of GCO processes end-to-end. Part of this team is the M&A and NOL effort with the charter to commercialize all types of innovation (Organic, Inorganic & Partner) to bring them to market with speed & efficiency. **About the Role** The Global Customer Operations M&A/NOL team is seeking a skilled Program Manager (individual contributor) to drive readiness for new offers and solutions that deliver organic innovation. This role focuses on initiatives that increase revenue, reduce operating costs, and enhance the experien
Applying for this Global Customer Operations Program Manager - New Offer Launch Focus role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Workday?
Real rants from real employees. Read before you apply.