Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, selling partner services
GlobalBrandEngagementManager,CustomerTrustExternalRelations
“Global Brand Engagement Manager, Customer Trust External Relations at Amazon.com Services LLC. Skills: Brand engagement, Customer trust, External relations, IP protection. Develop relationships with external stakeholders. Work with global stakeholders”
What You'll Achieve.
Achieve measurable outcomes
Industry & Context.
Analytical thinking
10% travel
What They're Looking For.
Must Have
7+ years program management, Experience using data, Experience owning program strategy, Knowledge of Excel, Working knowledge of IP protection legal and regulatory landscape
Nice to Have
Experience working cross functionally, Master's degree, Recognized contributor within IP industry
What You'll Do.
Develop relationships with external stakeholders
Work with global stakeholders
Develop strategies for industry challenges
Develop policy recommendations
Improve enforcement and automation
Identify measurable outcomes
Work across Amazon on processes
Identify threats to brands
Identify threats to customers
Partner with Investigations
Handle critical escalations
Resolve critical escalations
Liaise with internal business teams
Address vendor concerns
Participate in conferences
Participate in external meetings
Develop educational materials
Deliver educational materials
Develop training materials
Deliver training materials
How You'll Work.
Team & Collaboration
Cross-functional teams; Partner with Legal; Partner with Investigations; Liaise with business teams
Communication Scope
Deliver training materials; Deliver educational materials
Process & Methodology
Program management
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