Indiana University Foundation

Higher Education

GiftAgreement&AccountSupportOperationsSpecialist

$53–57k Bloomington, Indiana, United States FULL TIME Remote Friendly
The Brief

“Gift Agreement & Account Support Operations Specialist at Indiana University Foundation. Skills: Account support, Operations specialist, Data integrity. Own the full lifecycle of foundation accounts. Ensure account accuracy”

What You'll Achieve.

Ensure every account accurately reflects donor intent; Ensure account reflects compliance requirements; Ensure account reflects institutional standards; Steward philanthropic resources with precision; Steward philanthropic resources with accountability

Industry & Context.

Higher Education
Problems you'll solve

Analytical reasoning; Interpretive reasoning; Resolve discrepancies

What They're Looking For.

Must Have

Associate's degree, Three years of professional experience, Experience working with a CRM

Nice to Have

Bachelor's degree preferred, Financial database system experience preferred, Familiarity with ticketing or workflow management tools preferred

What You'll Do.

Own the full lifecycle of foundation accounts

Ensure account accuracy

Translate gift agreement language

Manage account activations

Manage account closures

Administer incoming work queue

Resolve discrepancies

Maintain documentation standards

Drive process improvements

How You'll Work.

Team & Collaboration

Cross-functional coordination; Partnering with campus fiscal officers; Partnering with development staff; Partnering with Revenue Operations; Working across departments; Working with varied stakeholders

Communication Scope

Written communication; Verbal communication

Free ATS check

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