ADSIPL
Operations, IT, Support Engineering, Data Center Operations, no business category
GFOCCTech
Neural analysis suggests this role is
optimal for Mid+ candidates.
“GFOCC Tech at ADSIPL. Skills: Cloud infrastructure, Remote monitoring, Hardware repair. Maintain cloud infrastructure. Operate cloud infrastructure”
Industry & Context.
Troubleshooting; Root cause analysis; Problem solving
24X7 shift rotation
What They're Looking For.
Must Have
2+ years computer hardware troubleshooting, 1+ years computer networking, High school or equivalent diploma
Nice to Have
Experience dealing with customers, Operating efficiently under pressure
What You'll Do.
Maintain cloud infrastructure
Operate cloud infrastructure
Monitor GFO infrastructure
Service servers remotely
Service network equipment remotely
Service telecommunication equipment remotely
Troubleshoot network infrastructure
Troubleshoot compute infrastructure
Triage server hardware
Repair server hardware
Triage network hardware
Repair network hardware
Resolve data center facility issues
Coordinate remote hands
Participate in site improvement projects
Build relationships with remote facilities
Improve safety processes
Improve security processes
Participate in performance analysis
Assist in quality check
Guide vendor resources
Supervise colocation operators
Perform preventive maintenance
Perform root cause analysis
Troubleshoot facility events
Troubleshoot rack level events
Build relationships with teams
Build relationships with customers
Innovate effective solutions
Create Change Management Tasks
Provide remote support
Perform basic support concepts
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams; External teams
Communication Scope
Written communication; Verbal communication
Process & Methodology
Change Management
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the Role: As an GFOCC Tech at ADSIPL, you will get to maintain and operate the world’s largest cloud computing infrastructure across a number of local and remote locations. The technicians are responsible for carrying out GFO infrastructure monitoring and servicing servers, network and telecommunication equipment remotely from a centralized location. This requires the ability to drive change while maintaining excellent communications. Key job responsibilities As an GFOCC Tech at ADSIPL, you will get to maintain and operate the world’s largest cloud computing infrastructure across a number of local and remote locations. The technicians are responsible for carrying out GFO infrastructure monitoring and servicing servers, network and telecommunication equipment remotely from a centralized location. This requires the ability to drive change while maintaining excellent communications. A day in the life Your day job will include: • Remote troubleshooting of GFO sites network and compute Infrastructu
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