ADSIPL
Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
GFOCCTech
“GFOCC Tech at ADSIPL. Skills: Infrastructure operation, Remote troubleshooting, Hardware servicing. Maintain cloud infrastructure. Operate cloud infrastructure”
Industry & Context.
Problem solving; Troubleshooting
24X7 shift rotation
What They're Looking For.
Must Have
High school or equivalent diploma, 2+ years computer hardware troubleshooting, 1+ years computer networking experience, 1+ years Linux operating systems experience
Nice to Have
Experience dealing with customers, Operating efficiently under pressure
What You'll Do.
Maintain cloud infrastructure
Operate cloud infrastructure
Monitor infrastructure remotely
Service servers remotely
Service network equipment remotely
Service telecommunication equipment remotely
Troubleshoot network infrastructure remotely
Troubleshoot compute infrastructure remotely
Triage server hardware remotely
Repair server hardware remotely
Triage network hardware remotely
Repair network hardware remotely
Resolve data center facility issues
Coordinate remote hands support
Participate in site improvement projects
Build relationships with facilities
Improve safety processes
Improve security processes
Participate in performance analysis meetings
Assist in quality checks
Guide vendor resources
Supervise colocation operators
Perform preventive maintenance
Assist in root cause analysis
Perform first level troubleshooting
Create change management tasks
Provide remote support
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal teams; External teams; Remote facilities
Communication Scope
Written communication; Verbal communication
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