Amazon Data Services Canada, Inc.
Technology
Gestionnaire,Opérationsdecentresdedonnées/DataCenterManager
“Gestionnaire, Opérations de centres de données/ Data Center Manager at Amazon Data Services Canada, Inc.. Skills: Data center operations, People management, Hardware repair. Prioritize and assign support tickets. Manage performance of diverse team”
What You'll Achieve.
Meet or exceed service levels
Industry & Context.
Fix complex problems
On-call rotation, Work 24/7 environment, Active security clearance
What They're Looking For.
Must Have
2+ years of project management experience, 2+ years of data center experience, Bachelor's degree, or equivalent experience and education, Active Reliability Status security clearance
Nice to Have
Experience with system management tools, Experience in technical writing
What You'll Do.
Prioritize and assign support tickets
Manage performance of diverse team
Develop career paths for employees
Recruit and train technicians
Ensure efficient daily operations
Manage queues and shift planning
Manage IT hardware logistics
Develop expertise in data center operations
Ensure operational KPIs are met
Drive continuous process improvement
Manage large-scale events
Act as primary escalation point
Manage and improve workflows
Recommend and document policies
How You'll Work.
Team & Collaboration
Cross-functional teams; Global entities; Inter-provincial employees
Communication Scope
Effective communication
Process & Methodology
Project management
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