ALPADIA Language Schools SA
Education Management
GermanSwissLanguageCampsAssistantRegionalManager
“German-Swiss Language Camps Assistant Regional Manager at ALPADIA Language Schools SA. Skills: Language camps, Youth practitioner, Student experience, Operational planning. Support camp management teams. Maximize student experience”
What You'll Achieve.
Ensure outstanding planning; Ensure outstanding preparation; Ensure outstanding delivery; Develop Alpadia’s German academic course; Affect quality and success of camps; Maximize student experience; Ensure staff records are compliant; Ensure provider services are sufficient; Maintain positive partnership; Complete camp safety audits; Contribute to continuous improvement plan
Industry & Context.
Solution-focused problem-solving
Frequent travel to camps, Extended background check, Certificate of good conduct
What They're Looking For.
Must Have
Ability to lead, motivate and inspire others, High self-sufficiency, Solution-oriented problem-solving skills, High physical, mental and emotional resilience, High energy level, Comfort speaking in front of large groups, Experience managing young learner language camps/schools, Excellent interpersonal skills, Experience using Microsoft Office packages, Experience with Excel, Experience with Outlook, Experience with Word, Excellent organization skills, Excellent time management skills, Ability to work independently, Ability to prioritize, Ability to meet deadlines, Ability to drive a minibus, High level of self-sufficiency, High level of stress management
Nice to Have
Experience in teaching German as a foreign language, Fluency in German (written and oral), Experience managing operations of summer youth programmes, Experience in language teaching, DaF qualification, Experience in recruitment and selection, Experience relevant to health, safety and student welfare, Qualifications relevant to health, safety and student welfare, Experience working in a customer service setting, Experience designing and delivering staff training programmes, Experience in a high volume, seasonal organization
What You'll Do.
Support camp management teams
Maximize student experience
Monitor student feedback forms
Note student feedback concerning academic program
Assist in performance management of staff
Manage instances of discipline
Manage instances of grievance
Manage instances of capability
Cover management positions in camps
Support recruitment and selection of camp staff
Ensure frontline staff members are efficiently deployed
Ensure all staff records and original documents are
Schedule weekly check-in calls with Activity Managers
Go over week’s programmes
Address outstanding issues
Address remaining preparations
Address other emerging questions
Ensure physical resources are in place
Ensure internal resources are in place
Successfully deliver the programme
Ensure external provider services are of sufficient quality
Ensure external provider services are of sufficient quantity
Support use of logistical tools
Support monitoring of client care issues
Support control of client care issues
Support resolving of client care issues
Support monitoring of customer care issues
Support control of customer care issues
Support resolving of customer care issues
Assist in resolution of safeguarding concerns
Maintain positive partnership with hosts
Maintain positive partnership with providers
Resolve issues that arise for hosts
Resolve issues that arise for providers
Support adherence to ALPADIA standards
Support compliance with ALPADIA standards
Assist in completing camp safety audits
Implement follow up action for safety audits
Ensure attendance system is properly prepared
Ensure attendance system is used
Ensure attendance system is monitored
Assist in updating Purchase Order system
Review invoices for approval
Take part in analysing feedback forms
Contribute to continuous improvement plan
Support Alpadia SA in Europe
Perform other administrative tasks
How You'll Work.
Team & Collaboration
International team; German Regional Manager; Leadership teams; Recruitment team; Activity Managers; Hosts and providers
Communication Scope
Speaking in front of large groups
Process & Methodology
Planning, Preparation
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