Mercier Consultancy Group
Video Streaming
GermanSpeakingVideoStreamingCustomerExpertsWorkInGreeceRelocation
“German-Speaking Video Streaming Customer Experts - Work In Greece - Relocation at Mercier Consultancy Group. Skills: Customer Success, Video Streaming. Provide excellent customer service in German. Handle inquiries related to video streaming services”
Industry & Context.
Troubleshooting
Relocation support provided
What They're Looking For.
Must Have
Fluency in German, Proven experience in customer service, Basic technical knowledge, Experience using CRM software, Ability to work independently, Ability to work collaboratively, Willingness to relocate to Greece, Flexibility to work shifts
Nice to Have
Proficiency in English
What You'll Do.
Provide excellent customer service in German
Handle inquiries related to video streaming services
Assist customers with account management
Assist customers with subscriptions
Assist customers with basic technical troubleshooting
Maintain detailed records of customer interactions
Maintain accurate records of customer interactions
Stay updated on video streaming products
Stay updated on video streaming features
Stay updated on video streaming promotional activities
Collaborate with team members to resolve customer issues
Identify complex issues
Escalate complex issues to internal departments
How You'll Work.
Team & Collaboration
Multicultural team environment
Applying for this German-Speaking Video Streaming Customer Experts - Work In Greece - Relocation role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Mercier Consultancy Group?
Real rants from real employees. Read before you apply.