Mercier Consultancy Group
Leisure, Travel & Tourism
GermanSpeakingTravelSupportAdvisor
“German Speaking Travel Support Advisor at Mercier Consultancy Group. Skills: German language, Travel support. Assist customers with travel inquiries. Manage bookings”
What You'll Achieve.
Enhance customer experience; Deliver exceptional travel support
Industry & Context.
Resolve customer concerns; Resolve customer complaints
Willingness to relocate to Sofia
What They're Looking For.
Must Have
Fluency in German, English proficiency
Nice to Have
Experience in travel support, Customer service experience, Similar role experience, Familiarity with travel booking systems, Familiarity with CRM software
What You'll Do.
Assist customers with travel inquiries
Manage itinerary modifications
Deliver personalized travel advice
Provide recommendations
Resolve customer concerns
Resolve customer complaints
Maintain accurate records
Stay up-to-date with trends
Provide informed support
How You'll Work.
Team & Collaboration
Dynamic team
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