SIXT
mobility service provider
GermanSpeakingCustomerSupportAgentSIXTShare(m/f/d)100%Remote
“German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote at SIXT. Skills: customer service, Dutch, English. handle incoming customer inquiries in Dutch via phone and email. resolve complaints with empathy”
What You'll Achieve.
ensure an outstanding customer experience; strengthen the SIXT brand
Industry & Context.
problem-solving skills; analytical and problem-solving skills
work flexibly across different shifts, including weekends and night shifts
What They're Looking For.
Must Have
fluent Dutch and English (C1 level or higher), initial experience in dealing with customers and providing excellent service, confident in using computers and common software, including Microsoft Office
What You'll Do.
handle incoming customer inquiries in Dutch via phone and email
resolve complaints with empathy
provide tailored solutions
collect valuable feedback
ensure an outstanding customer experience
strengthen the SIXT brand
provide excellent customer service and ensure a positive experience in every interaction
communicate confidently and empathetically with customers in Dutch and English
analyze customer requests
and offer effective solutions
adapt quickly to new situations and handle challenges with problem-solving skills
proactively anticipate customer needs and maintain a service-oriented mindset
work flexibly across different shifts
including weekends and night shifts
How You'll Work.
Communication Scope
communication skills; empathy
Applying for this German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote role?
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