SIXT
Mobility Service Provider
GermanSpeakingAgentReplacementReservation-100%Remote
Neural analysis suggests this role is
optimal for mid candidates.
“German Speaking Agent Replacement Reservation - 100% Remote at SIXT. Skills: German, English, Customer Service. Ensure private customers receive a replacement vehicle. Process orders promptly and customer-oriented”
What You'll Achieve.
Ensuring satisfaction with every interaction; Ensuring service continuity and customer satisfaction
Industry & Context.
Identify problems and propose effective solutions
Availability for night shifts
What They're Looking For.
Must Have
Fluent in German, Fluent in English, Initial experience working with MS Office programs (Word, Outlook), Work reliably, independently, and are service- and solution-oriented
Nice to Have
Additional languages such as Spanish, French, Italian, or Dutch are a plus
What You'll Do.
Ensure private customers receive a replacement vehicle
Process orders promptly and customer-oriented
Create orders and reserve vehicles
How You'll Work.
Team & Collaboration
Collaborate effectively with other team members
Communication Scope
Effective Communication; Writing; Making phone calls
Full Job Description
Are you passionate about customer service ? Would you like to be part of a new and dynamic team in a remote environment? At SIXT, we are looking for you if you enjoy customer contact and know how to handle demanding customers. YOUR ROLE AT SIXT In case of breakdowns and accidents, our team ensures that private customers quickly and easily receive a replacement vehicle. We work closely with various insurance and roadside assistance companies, processing their orders promptly and in a customer-oriented manner via email or phone, then creating orders and reserving the requested vehicles. YOUR SKILLS MATTER * Customer Orientation : You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction. * Language Proficiency : Fluent in German and English ; additional languages such as Spanish, French, Italian, or Dutch are a plus. * Effective Communication : You are open-minded, communicative, and enjoy writing and making phone calls. * Flexibility : You can adapt to a dynamic and ever-evolving work environment, including availability for night shifts. * Teamwork : You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation. * Solution-Focused : You have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction. * You have initial experience working with MS Office programs (Word, Outlook). * You work reliably, independently, and are service- and solution-oriented WHAT WE OFFER * Permanent Contract : (Contrato Indefinido) A stable project with opportunities for progression. * AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. We invest in every team member's AI journey: encouraging experimentation, building knowledge, and making sure you're ahead of the curve * Attractive Salary and Pr
Applying for this German Speaking Agent Replacement Reservation - 100% Remote role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about SIXT?
Real rants from real employees. Read before you apply.