German-CustomerSupportForBooking.com-PaidRelocationToGreece

Mercier Consultancy MD is excited to offer a German Customer Support position for Booking.com with paid relocation to Greece. This is a fantastic opportunity for German-speaking candidates who are looking to advance their careers in customer service while experiencing a vibrant new culture and working environment. As a Customer Support Representative, you will assist Booking.com customers, ensuring their travel experiences are seamless and enjoyable. ### Key Responsibilities * Provide professional and friendly customer support to German-speaking customers of Booking.com via phone, email, and chat. * Assist with booking inquiries, changes, cancellations, and general support related to travel accommodations. * Resolve customer issues efficiently with a customer-centric approach, maintaining high satisfaction levels. * Document interactions and maintain accurate records within the CRM system. * Collaborate with internal teams to provide quick and effective solutions to customer concerns. * Stay informed about Booking.com's products, policies, and procedures to provide accurate information. **Requirements** * Fluency in German (both written and spoken) is essential; knowledge of English is a plus. * Previous experience in customer support, preferably in travel or hospitality sectors. * Strong communication skills with the ability to handle complex customer situations calmly and professionally. * Flexibility and willingness to relocate to Greece with the support of paid relocation benefits. * Proficiency in using CRM systems and customer service software. * Ability to work in a fast-paced environment while maintaining high-quality service. * Positive attitude, empathy, and a passion for helping customers. **Benefits** * Competitive Monthly Salary * Relocation Package * Airport Pick-Up * Fully Paid Training * Health Insurance * Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece * And Much More...