Cross Border Talents

Retail

GermanCustomerAdvisor

€22–28k ~AI est. Lisbon, Lisbon, Portugal FULL TIME
The Brief

“German Customer Advisor at Cross Border Talents. Skills: Customer support, Problem resolution. Assist customers via inbound calls. Provide professional support”

Industry & Context.

Retail
Problems you'll solve

Problem solving

Eligibility Requirements

Availability for rotating shifts

What They're Looking For.

Must Have

Citizen UE or Work Permit, Fluency in German C1/C2, Good knowledge of English B2, Living in Lisbon area, Typing Speed 25 wpm, Availability for rotating shifts, Good computer skills, Previous client contact experience

What You'll Do.

Assist customers via inbound calls

Provide professional support

Provide friendly support

Provide solution-oriented support

Resolve customer issues efficiently

Document customer interactions

Document customer feedback

Guide customers toward solutions

Guide customers toward recommendations

Contribute to customer experience

How You'll Work.

Communication Scope

Excellent communication

Free ATS check

Applying for this German Customer Advisor role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Cross Border Talents?

Real rants from real employees. Read before you apply.

Read Company Rants →