MSX International

Automotive

GermanCallCenterAgent

€21–26k ~AI est. Madrid, Spain FULL TIME Remote Friendly
The Brief

“German - Call Center Agent at MSX International. Skills: Customer service, Case resolution. Manage driver inquiries. Handle complex cases”

What You'll Achieve.

Meet project KPIs

Industry & Context.

Automotive
Problems you'll solve

Problem-solving

Eligibility Requirements

On-site adaptation period

What They're Looking For.

Must Have

Native German speaker, 1+ year Customer Service experience, Proficient in MS Office365

Nice to Have

B2-C1 level English, Basic automotive industry knowledge

What You'll Do.

Manage driver inquiries

Handle escalated cases

Identify escalation needs

Ensure positive customer experience

Maintain customer satisfaction

How You'll Work.

Communication Scope

Excellent communication

Free ATS check

Applying for this German - Call Center Agent role?

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ANONYMOUS · UNFILTERED

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