Intuitive
Healthcare
GenesisConsultant
“Genesis Consultant at Intuitive. Skills: Consulting, Hospital management, Customer engagement. Lead hospital site consulting initiatives. Identify opportunities to implement da Vinci surgery best practice solutions”
What You'll Achieve.
Implement da Vinci surgery best practice solutions in standardization, OR efficiency, staff training, cost containment, and access management; Ensure clinical and administrative teams are equipped to successfully establish and manage sustainable da Vinci Surgery programs; Achieve Genesis implementation goals; Drive change management and increase asset utilization
Industry & Context.
Ability to travel up to 50 - 70%, May require proof of vaccination against certain diseases including COVID-19, May be subject to U. S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status
What They're Looking For.
Must Have
2-4 years of documented professional experience in healthcare/hospital management, either in BTB sales capacity or management role within hospital, Business acumen – ability to function in an executive business environment and understand the business needs of the OR, Demonstrable expertise and experience in delivery of consulting services that deliver value to the customer, Communication – ability to deliver consistent and effective communication across organizational levels, Training ability – demonstrated commitment to customer and peer training, specifically related to advanced technology within a clinical environment, Customer success focus – ability to discover and understand customer needs, engage and inspire customers to adopt new and effective solutions, Master complexity – ability to plan, organize, and oversee highly complex and strategic assignments involving multiple teams and individuals, Interdependent partnering – demonstrated record/examples promoting collaborative exchange and driving results through others with high communication, English & local language fluency required
Nice to Have
B. S. /B. A. degree preferred or equivalent clinical/medical degree or experience
What You'll Do.
Lead hospital site consulting initiatives
Identify opportunities to implement da Vinci surgery best practice solutions
Engage with Hospital Executives and Leadership teams
Manage surgical service lines
Define Genesis agenda for their region
Prioritize mandates and plan delivery of Genesis resources
Conduct Genesis program initiatives with customers
extended customer engagements
Lead departmental and cross-functional projects
Develop or improve Genesis processes
Run reports and analyze data
Provide in person and/or remote consulting services
Deliver value to the customer
Promote collaboration with Genesis and cross functional teammates
Establish and achieve Genesis implementation goals
and mentor new and existing team members
Participate in the training on and launch of new products
Become a subject matter expert
Become a trusted client advisor
Qualify and prepare Access management analysis
Present proposals to internal teams and hospitals
Drive change management
Increase asset utilization
Report customer complaints
How You'll Work.
Team & Collaboration
In collaboration with commercial and other ecosystem teams, defines Genesis agenda for their region; Promote collaboration with Genesis and cross functional teammates to establish and achieve Genesis implementation goals; Onboard, coach, and mentor new and existing team members; Interdependent partnering – demonstrated record/examples promoting collaborative exchange and driving results through others with high communication
Communication Scope
Communication – ability to deliver consistent and effective communication across organizational levels; Interdependent partnering – demonstrated record/examples promoting collaborative exchange and driving results through others with high communication
Process & Methodology
Manage complex, extended customer engagements involving multi-departmental collaboration and multi-faceted solutions, Lead departmental and cross-functional projects to develop or improve Genesis processes, deliverables, and other material, Master complexity – ability to plan, organize, and oversee highly complex and strategic assignments involving multiple teams and individuals
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