Target
GeneralMerchandiseTeamLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“General Merchandise Team Leader at Target. Skills: Guest experience, Team leadership, Operations management. Deliver guest experience commitments. Ensure team understands guest experience commitments”
What You'll Achieve.
Deliver sales goals; Enhance workload efficiency; Improve guest experience; Deliver on department and store sales goals; Drive guest engagement; Resolve gaps in GM processes; Ensure product is in stock; Ensure product is available; Ensure product is accurately priced; Ensure product is signed on sales floor; Enhance instore security culture
Industry & Context.
Creative problem solving
Physically demanding role, Open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times), Access all areas of the building, Climb up and down ladders, Frequently lifting or moving merchandise up to 44 pounds, Exposure to varying temperatures, humidity, and other elements, Ability to remain mobile for the duration of a scheduled shift
What They're Looking For.
Must Have
Age 18 or older, Communicate on multiple frequency devices, Operate handheld scanners, Operate other technology equipment as directed, Work independently, Work as part of a team, Manage workload, Prioritize tasks independently, Remain focused and composed in a fast-paced environment, Accomplish multiple tasks within established timeframes, Welcoming and helpful attitude toward all guests and other team members, Effective communication skills, Access all areas of the building to respond to guest or team member issues, Interpret instructions, reports and information, Accurately handle cash register operations as needed, Climb up and down ladders, Scan, handle and move merchandise efficiently and safely, Frequently lifting or moving merchandise up to 44 pounds without additional assistance, Flexible work schedule, Reliable and prompt attendance necessary, Capable of working in and exposure to varying temperatures, humidity, and other elements, Ability to remain mobile for the duration of a scheduled shift
Nice to Have
Previous retail experience
What You'll Do.
Deliver guest experience commitments
Ensure team understands guest experience commitments
Provide feedback to team members
Hold team members accountable
Recognize great guest experience moments
and team outcome metrics
Identify opportunities for improvement
Align team on behaviors and execution
Drive results that deliver outcomes
Elevate the guest experience
Lead execution of daily/weekly workload
Deliver on department and store sales goals
Drive guest engagement
Educate team on operational procedures
Assess reporting to identify gaps
Develop a plan to resolve gaps
Be an expert of operations
Assign daily tasks to TMs
Establish clear goals and expectations
Hold team members accountable to expectations
Help establish clear goals
Help with efficient delivery to guests
Enable consistent experience for guests
Ensure product is in stock
Ensure product is available
Ensure product is accurately priced
Ensure product is signed on sales floor
Collaborate with all teams and leaders
Identify key priorities
Ensure store is guest ready
Stay informed about relevant trends and products
Relay Target communications
Evaluate candidates for open positions
Develop a guest-centric team
Model a culture of executing best practices
Close skill gaps through development
Identify team members for future leader positions
Build a talent pool within department
Support guest services
Maintain a compliance culture
Demonstrate inclusivity
Value diverse voices and approaches
Be authentic and respectful
Create equitable experiences
Demonstrate a culture of ethical conduct
Follow all Target policies
Follow safety procedures
Adhere to role-specific guidelines
Report and correct hazard lead
Hold team accountable to work safely
Lead and demonstrate a safety culture
Recognize safe behaviors
Assist with incident response
Report injuries timely and accurately
Investigate injuries timely and accurately
Model execution of physical security processes
Enhance instore security culture
Support merchandise protection strategies
Follow all safe and secure training and processes
Assume store-level leadership on duty responsibilities
Address all store emergency and compliance needs
Perform other duties based on business needs
How You'll Work.
Team & Collaboration
Collaborate with all teams and leaders (including closing team) to identify key priorities and ensure the store is guest ready
Communication Scope
Effective communication skills
Full Job Description
The starting pay range for this position per hour is $21.75 - $23.75. The full pay range for this position per hour is $21.75 - $37.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at [https://corporate.target.com/careers/benefits](https://corporate.target.com/careers/benefits). **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. [ _Learn more about Target here._](https://corporate.target.com/about)__ **ALL ABOUT GENERAL MERCHANDISE** Experts of operations, process and efficiency who enable a consistent experience for our guests. Teams in General Merchandise (GM) prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM teams also execute inbound, outbound, and fulfillment responsibilities. **At Target , we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise Team Leader can provide you with the skills and experience of: ** * Guest service fundamentals and experience building a g
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