Target
GeneralMerchandiseTeamLeader
Neural analysis suggests this role is
optimal for Mid+ candidates.
“General Merchandise Team Leader at Target. Deliver guest experience commitments. Ensure team understands and delivers guest experience”
What You'll Achieve.
Deliver sales goals; Elevate the guest experience; Improve outcomes
Industry & Context.
Creative problem solving
Physically demanding role, Variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times), Access all areas of the building, Climb up and down ladders, Frequently lifting or moving merchandise up to 15 pounds, Occasionally lifting or moving merchandise and fixtures up to 44 pounds, Exposure to varying temperatures, humidity, and other elements, Ability to remain mobile for the duration of a scheduled shift
What They're Looking For.
Must Have
Must be at least 18 years of age or older, High school diploma or equivalent, Lead and hold others accountable, Learn and adapt to current technology needs, Work independently and as part of a team, Manage workload and prioritize tasks independently, Welcoming and helpful attitude towards all guests and other team members, Effective communication skills, Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes, Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed, Access all areas of the building to respond to guest or team member issues, Interpret instructions, reports and information, Accurately handle cash register operations as needed, Climb up and down ladders, Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others, Flexible work schedule (e. g. , nights, weekends and holidays); reliable and prompt attendance necessary, Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc., Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Nice to Have
Previous retail experience preferred, but not required
What You'll Do.
Deliver guest experience commitments
Ensure team understands and delivers guest experience
Provide feedback and hold team accountable
Review metrics to identify opportunities
Take action to improve outcomes
Align team on behaviors and execution
Understand sales goals
Plan daily/weekly workload
Execute workload to deliver sales goals
Plan merchandising workload
Plan pricing workload
Make changes to salesfloor merchandise displays
train and coach team members on service standards
Ensure product is in stock and available
Ensure accurate pricing and signing
Manage incoming and outgoing products
Maintain stock levels
Execute product arrangement
Execute pricing and promotional signing
Assign daily tasks to team members
Lead team members in backroom and sales floor
Review reporting to identify gaps
Develop plan to resolve gaps
pack and ship fulfillment
Evaluate candidates for open positions
Develop a guest-centric team
Participate in team onboarding
Close knowledge and skill gaps
Establish clear goals and expectations
Hold team members accountable
Demonstrate inclusivity
Demonstrate ethical conduct
Lead and hold team accountable to work safely
Model and recognize safe behaviors
Identify and correct hazards
Hold team accountable to safety expectations
Assist with incident response
Report/investigate injuries timely
Model execution of physical security processes
Support merchandise protection strategies
Lead and demonstrate culture of executing best practices
Follow safe and secure training and processes
Assume store-level leadership on duty responsibilities
Address store emergency and compliance needs
Support guest services
Maintain compliance culture
How You'll Work.
Team & Collaboration
Work with fellow team members; Collaborate with direct leader
Communication Scope
Effective communication skills
Full Job Description
The starting pay range for this position per hour is $24.75 - $26.75. The full pay range for this position per hour is $24.75 - $42.05 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at [https://corporate.target.com/careers/benefits](https://corporate.target.com/careers/benefits). **ALL ABOUT TARGET** Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. [ _Learn more about Target here._](https://corporate.target.com/about)__ **ALL ABOUT SMALL FORMATS** We enable a consistent experience for our guests by ensuring product is in stock, available and accurately priced and signed on the sales floor in our smallest format stores. Experts of operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You’ll provide exceptional guest service, customizing each experience and anticipating guest needs. **At Target , we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Leader can provide you with the skills and experience
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