Hy-Vee
GeneralMerchandiseDepartmentManager
“General Merchandise Department Manager at Hy-Vee. Skills: Customer service, Employee management, Departmental operations. Maintain positive atmosphere. Create friendliness and fun”
What You'll Achieve.
Ensure profitability; Enhance shopping experience; Control shrink
Industry & Context.
Solve practical problems; Troubleshoot equipment
Medium work exertion, Move objects up to 50 pounds, Visual requirements, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Exposure to dirt, Exposure to noise, Exposure to equipment movement hazards, Occasional electrical shock exposure
What They're Looking For.
Must Have
1-3 years similar or related work experience, Ability to do arithmetic calculations, Ability to file, post, and mail copy data, Ability to obtain basic guide people, Ability to provide basic direction, Ability to solve practical variety of variables, Ability to interpret limited instructions
What You'll Do.
Maintain positive atmosphere
Create friendliness and fun
Greet and speak to customers
Provide prompt service
Provide courteous service
Provide efficient service
Set customer service standards
Set employee relations standards
Set cleanliness standards
Set sanitation standards
Set professional appearance standards
Set overall profitability standards
Provide efficient customer service
Treat customers as most important
Smile and greet customers
Address customers by name
Escort customers to products
Secure out-of-reach products
Note customer suggestions
Pass along customer requests
Enhance shopping experience
Answer telephone promptly
Provide friendly service
Provide helpful service
Determine department goals
Determine weekly work schedule
Establish daily work plan
Order product for replenishment
Communicate sales ideas to employees
Handle customer issues
Satisfy customer issues
Figure retail pricing
Ensure correct pricing
Oversee bookkeeping procedures
Compare sales to actuals
Prepare ad projections
Ensure proper temperatures
Ensure storage procedures
Troubleshoot equipment
Ensure equipment maintenance
Maintain adherence to guidelines
Adhere to company policies
Adhere to store guidelines
Report to work when scheduled
Work expected number of hours
Ensure pricing is competitive
Participate in continuing education
Check in delivered merchandise
Place product in storage
Perform departmental duties
Assist in other areas
Perform job related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility and teamwork
Applying for this General Merchandise Department Manager role?
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