General Manager
GeneralManager-Store
Neural analysis suggests this role is
optimal for Mid candidates.
“General Manager - Store at General Manager. Skills: Sales, Management, Customer relationships. Achieve store sales goals. Manage Professional Customer relationships”
What You'll Achieve.
Achieve overall store sales goals; Achieve service objectives; Grow Professional Customer sales; Achieve financial metrics
Industry & Context.
Identify, troubleshoot
Minimum of 50-55 hours per week, Ability to work an assortment of days, evenings and weekends, Lift and/or move up to 50 pounds, Lift and/or move up to 100 pounds, Close vision, Distance vision, Color vision, Depth perception, Ability to adjust focus
What They're Looking For.
Must Have
Valid driver's license
Nice to Have
Bachelor’s degree in business or a related area
What You'll Do.
Achieve store sales goals
Manage Professional Customer relationships
Hire and develop team members
Ensure inventory standards
Perform manager duties
Lead change management
Foster respectful environment
How You'll Work.
Team & Collaboration
Build relationships with Customers; Build relationships with peers; Build relationships with upper management
Communication Scope
Speak and write communicate effectively; Build relationships
Process & Methodology
Project assist
Full Job Description
## **Job Description** A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business. **Primary Responsibilities** * Achieve overall store sales goals and service objectives * Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans * Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members * Ensure execution of all inventory and operational standards * Coach all Team Members to deliver on Customer expectations (DIY and Professional) * Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties) * Ability to lead change management * Embrace diversity and foster a respectful environment for both Customers and Team Members **Secondary Responsibilities** * Assist District/Region in other functions upon request **Success Factors** * Friendly communication * Ability to locate and stock parts * Safety knowledge and skill
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